Security Officer Supermarket Customer Greeter

Allied Universal; New York (NY); On-site; USD 25,000 - 27,000; Full time

Benefits offered by this job

Smart tools

Career growth

Benefits package

Perks program

Job summary

Allied Universal’s Brooklyn location is seeking a Security Officer Supermarket Customer Greeter to provide frontline protection and customer service at a busy retail site. You will monitor activity, assist with access control, deter incidents, and communicate with store leadership and responders as needed.

The role emphasizes a friendly, professional presence, adherence to policy, and completion of accurate incident reports during day-time shifts in a full-time capacity.

Qualifications

• A guard card or license is preferred.
• Customer service experience is preferred.
• A state, county, or city-issued security-related license is preferred.
• Access control and badge experience is preferred.
• Loss prevention experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Responsibilities

• Provide customer service to store team members, shoppers, and visitors by carrying out security-related procedures, site-specific policies, and, when appropriate, emergency response activities.
• Conduct regular and random unarmed patrols throughout the retail location, including sales areas, entrances, exits, parking areas, and perimeter locations, to help deter unauthorized activity.
• Monitor access points and observe customer and visitor activity, reporting suspicious behavior, hazards, and policy concerns to appropriate personnel.
• Respond to incidents and critical situations in a calm, problem-solving manner, following established site procedures and contacting emergency services when needed.
• Prepare accurate reports and maintain clear communication with store leadership, Allied Universal management, and responding personnel regarding incidents and daily activities.

Skills

Guard license

Customer service

Security license

Access control

Loss prevention

High school diploma

Background check

Drug screen

Driver's license

Education

High school diploma or equivalent

Job description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Supermarket Customer Greeterin Brooklyn, NY, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. As an Unarmed Patrol Officer at a dynamic retail location, you will monitor assigned areas, conduct routine patrols, and maintain a visible presence to help deter incidents. You will support access control, assist with loss prevention efforts, and deliver exceptional customer service and communication. Join Allied Universal’s agile, reliable, and innovative team, where a caring culture, teamwork, and integrity guide every interaction.

Position Type: Full Time

Pay Rate: $18.48 - 19.48 / Hour

Job Schedule:

DayTimeWed08:00 AM - 03:00 PMThur08:00 AM - 03:00 PMFri08:00 AM - 03:00 PMSat08:00 AM - 03:00 PMSun08:00 AM - 03:00 PM

What You'll Do:

• Provide customer service to store team members, shoppers, and visitors by carrying out security-related procedures, site-specific policies, and, when appropriate, emergency response activities.
• Conduct regular and random unarmed patrols throughout the retail location, including sales areas, entrances, exits, parking areas, and perimeter locations, to help deter unauthorized activity.
• Monitor access points and observe customer and visitor activity, reporting suspicious behavior, hazards, and policy concerns to appropriate personnel.
• Respond to incidents and critical situations in a calm, problem-solving manner, following established site procedures and contacting emergency services when needed.
• Prepare accurate reports and maintain clear communication with store leadership, Allied Universal management, and responding personnel regarding incidents and daily activities.

Minimum Requirements:

• A guard card or license is preferred.
• Customer service experience is preferred.
• A state, county, or city-issued security-related license is preferred.
• Access control and badge experience is preferred.
• Loss prevention experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.