Security Guard Full Time Customer Service - Financial Headquarters

Allied Universal; New York (NY); In loco; USD 29.000 - 30.000; Tempo pieno

Vantaggi offerti da questo lavoro

Smart Tools

Career Growth

Financial and Health Benefits

Exclusive Perks

Descrizione del lavoro

Allied Universal in New York, NY is seeking a Security Guard Full Time Patrol Customer Service. You will safeguard clients, monitor access, and maintain a welcoming environment while delivering excellent customer service.

The role requires a background check and a drug test, with a schedule covering daytime and evening shifts. As an Unarmed Security Officer at a financial institution, you will document observations, report incidents, and support a safe, professional atmosphere for employees and

Competenze

• 1+ year of security-related experience required.
• Customer service experience preferred.
• Must be comfortable using a computer or tablet.

Mansioni

• Provide customer service to clients, employees and visitors while following security procedures.
• Monitor access points and verify credentials to control access to the location.
• Respond calmly to incidents, alarms and emergencies and escalate as needed.
• Conduct regular unarmed patrols of the facility including entrances, common areas, parking areas and perimeters.
• Prepare clear activity and incident reports for leadership and site contacts.

Conoscenze

Customer service

Computer literacy

Formazione

High school diploma or equivalent

State/Local security license

Descrizione del lavoro

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Guard Full Time Patrol Customer Service in New York, NY, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. As an Unarmed Security Officer at a financial institution, you will monitor and patrol assigned areas, maintain a visible presence to help deter security-related incidents, and support a welcoming environment for employees and visitors. You will provide exceptional customer service, communicate clearly, and document relevant activity using technology. Join Allied Universal’s agile, reliable, and innovative team, where a caring culture, teamwork, and integrity guide our work.

Position Type: Full Time

Pay Rate: $20.95 - $21.95 / Hour

Job Schedule:

• DayTimeMon02:00 PM - 10:00 PM
• Tue02:00 PM - 10:00 PM
• Wed06:00 AM - 02:00 PM
• Thur06:00 AM - 02:00 PM
• Fri02:00 PM - 10:00 PM

What You'll Do:

• Provide customer service to clients, employees, and visitors at a financial institution by carrying out security-related procedures, site-specific policies, and emergency response activities as appropriate.
• Monitor access points, verify credentials as directed, and maintain awareness of visitor, employee, and contractor activity to help support controlled access to the location.
• Respond to incidents, alarms, and critical situations in a calm, professional, problem-solving manner, escalating matters according to site-specific procedures.
• Conduct regular and random unarmed patrols throughout the facility, including entrances, common areas, parking areas, and perimeter locations, documenting observations and reporting concerns.
• Prepare clear, accurate activity and incident reports and communicate relevant information to Allied Universal leadership and site contacts.

Minimum Requirements:

• Have at least 1 year of security-related experience.
• Be comfortable using a computer or tablet, preferred.
• Have customer service experience, preferred.
• Possess a state, county, or city-issued security license, preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Licensed by the New York State Department of State

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.