Security Field Supervisor - Training, QA & Operations Lead

Titan Security Group; Green Bay (WI); On-site; USD 52,000 - 54,000; Full time

Benefits offered by this job

Paid time off

Medical and dental insurance

Opportunities for career growth

Job summary

Titan Security Group in Wisconsin is looking for a Field Supervisor to oversee quality assurance and compliance for assigned accounts, reporting to a Director of Operations. The role operates between Green Bay and Wausau with duties across security and service delivery.

The position requires at least 2 years of managerial experience in security or related fields, and the candidate must be available for 1st and 2nd shifts and overtime as needed. Weekend work is part of the schedule.

Qualifications

• Must have at least 2 years of continuous managerial experience in security or related field.
• Must be able to work 1st shift and 2nd shift and be on-call as needed.
• Must pass pre-employment drug screen and criminal background check.

Responsibilities

• Train team members in customer service, and complete quality assurance and compliance procedures and documentation.
• Monitor and coach staff, including with attendance issues, disciplinary actions, and performance appraisal and documentation.
• Support the HR department and Sr. Operations Manager in hiring, training, onboarding, and terminations.
• Respond to any escalated security issues or emergency situations appropriately.
• Compile and prepare reports and documents pertaining to incidents, personnel activities and account trends.
• Work a flexible schedule to meet the needs of the business which includes weekends.
• Other duties as assigned

Skills

Leadership

Microsoft Office

English proficiency

Bilingual (preferred)

Scheduling flexibility

Education

High School diploma or GED

Tools

WinTeam

eHUB

Job description

Titan Security Group in Wisconsin is looking for a Field Supervisor to oversee quality assurance and compliance for assigned accounts, reporting to a Director of Operations. The role operates between Green Bay and Wausau with duties across security and service delivery.

The position requires at least 2 years of managerial experience in security or related fields, and the candidate must be available for 1st and 2nd shifts and overtime as needed. Weekend work is part of the schedule.