Security Dispatch Operator - Real-Time Crises & Growth

Allied Universal; Chicago (IL); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Smart Tools programme access

Career Growth opportunities

Health & retirement benefits

Discount Perks Program

Job summary

Allied Universal is hiring a Security Officer Dispatch Radio Operations in Chicago, IL. The role focuses on coordinating security communications, monitoring systems, and dispatching support to tenants and staff at a commercial real estate site.

Strong customer service and calm problem-solving abilities are essential. Requirements include a high school diploma, eligibility for background checks, and compliance with drug screening policies.

Qualifications

• Customer service experience
• Comfort using a computer or tablet
• Be at least 18 years old for unarmed roles; 21+ for armed roles
• Background investigation required by law
• Background histories considered per applicable laws
• Drug screen required where permitted by law
• Licensing requirements may be required
• Valid driver’s license for driving positions only

Responsibilities

• Provide customer service to tenants, visitors, vendors, and property staff by carrying out security-related procedures and emergency response activities
• Monitor security systems, alarms, cameras, access control, and dispatch communications; relay information to personnel
• Coordinate responses to incidents and service requests; dispatch personnel as needed
• Maintain accurate activity logs, incident reports, shift communications, and call/alarm/dispatch records
• Support security operations across a commercial real estate location by communicating with on-site personnel and deterring unauthorized activity

Skills

Customer service

Communication

Attention to detail

Teamwork

Education

High School Diploma

Job description

Allied Universal is hiring a Security Officer Dispatch Radio Operations in Chicago, IL. The role focuses on coordinating security communications, monitoring systems, and dispatching support to tenants and staff at a commercial real estate site.

Strong customer service and calm problem-solving abilities are essential. Requirements include a high school diploma, eligibility for background checks, and compliance with drug screening policies.