Security Officer Dispatch Radio Operations

Allied Universal; Chicago (IL); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Smart Tools programme access

Career Growth opportunities

Health & retirement benefits

Discount Perks Program

Job summary

Allied Universal is hiring a Security Officer Dispatch Radio Operations in Chicago, IL. The role focuses on coordinating security communications, monitoring systems, and dispatching support to tenants and staff at a commercial real estate site.

Strong customer service and calm problem-solving abilities are essential. Requirements include a high school diploma, eligibility for background checks, and compliance with drug screening policies.

Qualifications

• Customer service experience
• Comfort using a computer or tablet
• Be at least 18 years old for unarmed roles; 21+ for armed roles
• Background investigation required by law
• Background histories considered per applicable laws
• Drug screen required where permitted by law
• Licensing requirements may be required
• Valid driver’s license for driving positions only

Responsibilities

• Provide customer service to tenants, visitors, vendors, and property staff by carrying out security-related procedures and emergency response activities
• Monitor security systems, alarms, cameras, access control, and dispatch communications; relay information to personnel
• Coordinate responses to incidents and service requests; dispatch personnel as needed
• Maintain accurate activity logs, incident reports, shift communications, and call/alarm/dispatch records
• Support security operations across a commercial real estate location by communicating with on-site personnel and deterring unauthorized activity

Skills

Customer service

Communication

Attention to detail

Teamwork

Education

High School Diploma

Job description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Dispatch Radio Operations in Chicago, IL, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. As a Dispatch Officer at a commercial real estate location, you will coordinate security-related communications, monitor incoming calls and activity, and dispatch support as needed. You will help maintain awareness of site operations, support access control processes, and provide professional customer service to tenants, visitors, and team members. Join Allied Universal’s agile, reliable, and caring team, where integrity and teamwork drive every interaction.

Position Type: Full Time

Pay Rate: $19.75 / Hour

Job Schedule:

DayTimeMon10:00 PM - 06:00 AMThur02:00 PM - 10:00 PMFri02:00 PM - 10:00 PMSat02:00 PM - 10:00 PMSun02:00 PM - 10:00 PM

What You'll Do:

• Provide customer service to tenants, visitors, vendors, and property staff by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Monitor security-related systems, alarms, cameras, access control activity, and incoming communications from a dispatch center; document and relay relevant information to appropriate personnel.
• Coordinate responses to incidents, service requests, and critical situations in a calm, professional, problem-solving manner, dispatching personnel as needed.
• Maintain accurate activity logs, incident reports, shift communications, and records of calls, alarms, and dispatch actions.
• Support security-related operations throughout a commercial real estate location by communicating with on-site personnel and helping to deter unauthorized activity.

Minimum Requirements:

• Comfort using a computer or tablet is preferred.
• Experience with access control and badge processes is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.