Security Dispatch Operator — 24/7 Shifts with Smart Tools

Alliedbarton Security Services; Montgomery (AL); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Financial and Health Benefits

Exclusive Perks

Job summary

Allied Universal is seeking a Security Officer Dispatch Operator in Montgomery, AL. You will coordinate security communications, monitor alarms, dispatch personnel, and maintain incident records to support a safe, welcoming environment for tenants and visitors.

The role emphasizes teamwork, integrity, and a proactive, professional approach to security in a commercial real estate setting.

Qualifications

• Two years of security-related experience
• Comfortable using a computer or tablet
• Customer service experience (preferred)
• 18+ for unarmed roles; 21+ for armed roles
• Background check required by law
• Drug screen required by law
• Licensing may be required by state/local laws
• Driver’s license required for driving positions only

Responsibilities

• Provide customer service to tenants, visitors, and staff by carrying out site-specific security procedures, access-control protocols, and emergency response activities
• Monitor calls, radio traffic, alarm notifications, and other communications; dispatch officers to incidents and service requests
• Maintain dispatch logs, incident records, and visitor information per site policies
• Respond calmly and professionally to incidents, escalating to leadership or emergency responders as needed
• Monitor security systems and coordinate patrol activity to deter unauthorized activity

Skills

Customer service

Computer skills

Education

High school diploma or equivalent

Job description

Allied Universal is seeking a Security Officer Dispatch Operator in Montgomery, AL. You will coordinate security communications, monitor alarms, dispatch personnel, and maintain incident records to support a safe, welcoming environment for tenants and visitors.

The role emphasizes teamwork, integrity, and a proactive, professional approach to security in a commercial real estate setting.