Security Officer Dispatch Operator

Alliedbarton Security Services; Montgomery (AL); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Financial and Health Benefits

Exclusive Perks

Job summary

Allied Universal is seeking a Security Officer Dispatch Operator in Montgomery, AL. You will coordinate security communications, monitor alarms, dispatch personnel, and maintain incident records to support a safe, welcoming environment for tenants and visitors.

The role emphasizes teamwork, integrity, and a proactive, professional approach to security in a commercial real estate setting.

Qualifications

• Two years of security-related experience
• Comfortable using a computer or tablet
• Customer service experience (preferred)
• 18+ for unarmed roles; 21+ for armed roles
• Background check required by law
• Drug screen required by law
• Licensing may be required by state/local laws
• Driver’s license required for driving positions only

Responsibilities

• Provide customer service to tenants, visitors, and staff by carrying out site-specific security procedures, access-control protocols, and emergency response activities
• Monitor calls, radio traffic, alarm notifications, and other communications; dispatch officers to incidents and service requests
• Maintain dispatch logs, incident records, and visitor information per site policies
• Respond calmly and professionally to incidents, escalating to leadership or emergency responders as needed
• Monitor security systems and coordinate patrol activity to deter unauthorized activity

Skills

Customer service

Computer skills

Education

High school diploma or equivalent

Job description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Dispatch Operator in Montgomery, AL, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. Join Allied Universal as a Dispatch Officer supporting a commercial real estate location. You will coordinate security-related communications, monitor activity and alarms, dispatch personnel, document incidents, and provide professional service to tenants and visitors. This role offers the opportunity to help maintain a welcoming environment through teamwork, integrity, and an agile, reliable approach.

Position Type: Full Time

Pay Rate: $17.93 / Hour

Job Schedule:

DayTimeTue10:00 PM - 06:00 AMThur10:00 PM - 06:00 AMSat10:00 PM - 06:00 AMSun10:00 PM - 06:00 AM

What You'll Do:

• Provide customer service to tenants, visitors, and staff at a commercial real estate location by carrying out site-specific security-related procedures, access-control protocols, and emergency response activities as appropriate.
• Monitor incoming calls, radio traffic, alarm notifications, and other communications; dispatch officers and/or appropriate personnel to incidents, service requests, and critical situations.
• Maintain accurate dispatch logs, incident records, visitor information, and other required documentation in accordance with site policies.
• Respond to incidents and critical situations in a calm, professional, problem-solving manner, escalating concerns to site leadership and/or emergency responders as needed.
• Monitor security-related systems and coordinate regular and random patrol activity around the property and perimeter to help deter unauthorized activity.

Minimum Requirements:

• Have at least two years of security-related experience.
• Be comfortable using a computer or tablet, preferred.
• Have customer service experience, preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.