Security Officer Dispatch Communications

Alliedbarton Security Services; Montgomery (AL); On-site; USD 21,000 - 29,000; Part time

Benefits offered by this job

Smart Tools: access to claim shifts

Career Growth

Financial Benefits

Perks Program discounts

Job summary

Allied Universal is hiring a Part-Time Security Officer – Dispatch Communications in Montgomery, AL. The role focuses on coordinating security-related communications, dispatching officers, and ensuring prompt incident response at a commercial real estate site.

You will handle routine and emergency calls, monitor systems, and maintain accurate logs while delivering excellent customer service. This position requires reliable scheduling and adherence to site procedures.

Qualifications

• Minimum 2 years of security-related experience.
• Customer service experience preferred.
• Comfort with using a computer or tablet.
• Age: 18+ for unarmed, 21+ for armed roles.
• High school diploma or equivalent required.
• Background check as allowed by law.
• Drug screening where permitted by law.

Responsibilities

• Provide customer service to tenants, visitors, vendors, and employees by following site procedures.
• Receive, prioritize, and dispatch routine and emergency calls; relay details to security personnel, staff, and responders.
• Monitor alarms, cameras, access-control activity, and communications equipment; document unusual activity.
• Maintain dispatch logs, incident reports, and call records.
• Respond calmly to incidents and coordinate timely responses to maintain a professional environment.

Skills

Customer service

Communication

Basic computer skills

Attention to detail

Education

High school diploma or equivalent

Tools

CCTV systems

Access-control systems

Dispatch software

Job description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Dispatch Communications in Montgomery, AL, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As a Dispatch professional at a commercial real estate location, you will coordinate security-related communications, monitor incoming information, dispatch officers and resources, and support timely responses to incidents. You will provide exceptional customer service while helping maintain smooth operations through clear communication and attention to detail. Join Allied Universal’s agile, reliable, and innovative team, where a caring culture, teamwork, and integrity guide every interaction.

Position Type: Part Time

Pay Rate: $17.93 / Hour

Job Schedule:

DayTimeSat06:00 AM - 02:00 PMSun06:00 AM - 02:00 PM

What You'll Do:

• Provide customer service to tenants, visitors, vendors, and/or employees by carrying out site-specific procedures, access-control protocols, and emergency response activities at a commercial real estate location.
• Receive, prioritize, and dispatch routine and emergency calls for service; communicate relevant details to security-related personnel, building staff, and/or emergency responders.
• Monitor security-related systems, including alarms, cameras, access-control activity, and communications equipment; document and elevate unusual activity according to site procedures.
• Maintain accurate dispatch logs, incident reports, and records of calls, notifications, and actions taken.
• Respond to incidents and critical situations in a calm, problem-solving manner, providing timely communication and coordination to support a professional environment.

Minimum Requirements:

• Have at least 2 years of security-related experience.
• Be comfortable using a computer or tablet preferred.
• Have customer service experience preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.