Security Dispatch Operator - Full Time with Smart Tools

Alliedbarton Security Services; Norfolk (VA); On-site; USD 49,594,000 - 57,859,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Health Benefits

Perks Program

Job summary

Allied Universal is seeking a Security Officer full-time Dispatch Operations in Norfolk, VA. You will provide customer service, coordinate dispatches for alarms and incidents, and monitor security systems to ensure a safe environment for clients and staff.

The role includes shift-based daytime hours, compliance with site policies, and opportunities for career growth and health benefits. Allied Universal emphasizes integrity and a people-first culture in a dynamic setting.

Qualifications

• Provide customer service to clients, visitors, and personnel as part of security procedures.
• Must be at least 18 years old for unarmed roles; 21+ for armed roles.
• High school diploma or equivalent is required.
• Background check conducted in accordance with federal, state, and local laws.
• A drug screen will be conducted where permitted by law.
• Licensing requirements depend on state/local regulations and may be required before employment.
• A valid driver’s license is required for driving positions only.

Responsibilities

• Provide customer service to clients, visitors, and personnel by carrying out security-related procedures, site-specific policies, and emergency response activities when appropriate.
• Receive, prioritize, and dispatch security-related service requests, alarms, and incident information to appropriate personnel across a telecommunications location.
• Monitor communication channels, access control activity, and alarm systems; document dispatches, incidents, and follow-up actions in accordance with site procedures.
• Respond to incidents and critical situations in a calm, problem-solving manner, coordinating with site contacts and emergency responders as needed.
• Conduct regular and random patrols of the business and perimeter as assigned; working environments and conditions may vary by location.

Skills

Customer service

Education

High school diploma or equivalent

Tools

Guard Card/License

Job description

Allied Universal is seeking a Security Officer full-time Dispatch Operations in Norfolk, VA. You will provide customer service, coordinate dispatches for alarms and incidents, and monitor security systems to ensure a safe environment for clients and staff.

The role includes shift-based daytime hours, compliance with site policies, and opportunities for career growth and health benefits. Allied Universal emphasizes integrity and a people-first culture in a dynamic setting.