Security & Customer Service Patrol — Growth & Benefits

Alliedbarton Security Services; Zeeland (MI); On-site; USD 22,000 - 30,000; Full time

Job summary

Allied Universal in Zeeland, MI is hiring a Security Guard Customer Service Patrol to protect and serve in a manufacturing and industrial setting. You will conduct routine patrols, monitor access points, and maintain a visible presence to deter incidents while delivering courteous service.

This full-time role emphasizes clear communication, prompt incident response, and teamwork with a safety-focused staff to ensure reliable, compliant security operations.

Qualifications

• Minimum requirements include alarm panel experience (preferred).
• Comfort using a computer or tablet is preferred.
• Customer service experience is preferred.
• Must be at least 18 years old for unarmed roles; 21+ for armed roles.
• High school diploma or equivalent is required.
• Background check and drug screening may be required by law.

Responsibilities

• Provide customer service to personnel, visitors, and vendors at a manufacturing and industrial location by carrying out site-specific security procedures and responding to emergencies as needed.
• Respond to incidents and alarms in a calm, solution-oriented manner following reporting procedures.
• Conduct regular unarmed patrols of production areas, warehouses, loading docks, parking areas, and perimeter to deter unauthorized activity.
• Monitor access points and visitor activity, verify authorization, and maintain logs and incident documentation.
• Assist with enforcement of site policies related to access control, vehicle traffic, deliveries, and restricted areas.

Skills

Customer service experience

Alarm panel experience

Computer/tablet literacy

Age 18+ (unarmed)

Education

High school diploma or equivalent

Job description

Allied Universal in Zeeland, MI is hiring a Security Guard Customer Service Patrol to protect and serve in a manufacturing and industrial setting. You will conduct routine patrols, monitor access points, and maintain a visible presence to deter incidents while delivering courteous service.

This full-time role emphasizes clear communication, prompt incident response, and teamwork with a safety-focused staff to ensure reliable, compliant security operations.