Customer-First Security Patrol (Unarmed) — Manufacturing Site

Allied Universal; Zeeland (MI); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Financial & Health Benefits

Perks Program Discounts

Job summary

Allied Universal® is seeking a Security Guard Customer Service Patrol in Zeeland, MI. You will provide customer service and security for a manufacturing site, conducting patrols, monitoring alarms, and responding to incidents to deter unauthorized activity.

The role emphasizes clear communication, computer or tablet use, and teamwork within a caring, reliable security team. This full-time position offers a schedule Mon–Fri with evening shifts and a starting pay rate of $18.58 per hour.

Qualifications

• Minimum requirements include a high school diploma or equivalent.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ for armed roles.

Responsibilities

• Provide customer service to personnel, visitors, and vendors at a manufacturing and industrial location by carrying out site-specific security-related procedures and, when appropriate, emergency response activities.
• Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, following established reporting and escalation procedures.
• Conduct regular and random unarmed patrols of production areas, warehouses, loading docks, parking areas, and the facility perimeter to help deter unauthorized activity and identify unusual conditions.
• Monitor access points and visitor activity, verify authorization as required, and maintain accurate logs and incident documentation.
• Assist with enforcement of site policies related to access control, vehicle traffic, deliveries, and restricted areas.

Skills

Customer service

Clear communication

Observation skills

Education

High school diploma or equivalent

Tools

Alarm panel

Job description

Allied Universal® is seeking a Security Guard Customer Service Patrol in Zeeland, MI. You will provide customer service and security for a manufacturing site, conducting patrols, monitoring alarms, and responding to incidents to deter unauthorized activity.

The role emphasizes clear communication, computer or tablet use, and teamwork within a caring, reliable security team. This full-time position offers a schedule Mon–Fri with evening shifts and a starting pay rate of $18.58 per hour.