Security Crisis Lead & Intelligence Analyst

Walmart; Bentonville (AR); On-site; USD 60,000 - 110,000; Full time

Benefits offered by this job

Health benefits

Performance bonuses

Paid time off

Job summary

Walmart is seeking a Lead Specialist for its Crisis Support team in Bentonville to oversee incident monitoring, reporting, and stakeholder communication in a fast-paced, 24/7 environment. You will mentor teammates and set standards for excellence, ensuring timely, accurate guidance during incidents that affect associates, customers, facilities, or operations worldwide.

You will lead investigations, produce executive-ready reports, and coordinate requests from Legal, HR, and external agencies.

Qualifications

• Bachelor’s degree in Human Resources, Emergency Management, Risk Management, Security, or related field OR 2 years’ experience in security, emergency management, risk management, law enforcement, fire service, or related area.
• Bilingual preferred – English/Spanish.

Responsibilities

• Monitor and intake daily incidents reported by facilities; communicate critical information to stakeholders with precision and urgency.
• Maintain and uphold department standards for response metrics and customer service level expectations, serving as a quality benchmark for the team.
• Lead and assist with investigations, synthesizing emerging facts, trends, data, and potential operational impacts into clear, actionable intelligence.
• Create and review departmental reports including emergency alerts, situational summaries, and data summaries for leadership briefings.
• Coordinate information requests from partners including the Legal Department, Human Resources, and external agencies.
• Model and reinforce compliance with company policies, procedures, and standards of ethics and integrity.

Skills

Detail-oriented

Stakeholder comms

Mentor mindset

Leadership

Shift-based work

Education

Bachelor’s degree

Job description

Walmart is seeking a Lead Specialist for its Crisis Support team in Bentonville to oversee incident monitoring, reporting, and stakeholder communication in a fast-paced, 24/7 environment. You will mentor teammates and set standards for excellence, ensuring timely, accurate guidance during incidents that affect associates, customers, facilities, or operations worldwide.

You will lead investigations, produce executive-ready reports, and coordinate requests from Legal, HR, and external agencies.