Security Concierge & Guest Services Officer

Harvard Protection Services, LLC.; New York (NY); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Health & Welfare

Dental

Vision

Sick Leave

Vacation

401K Enrollment

Job summary

Harvard Protection Services, LLC is seeking Customer Service Officers to support our goal of delivering best-in-class security and life-safety services. You will provide professional customer-focused security and assist in protecting people and property, while supporting staff and visitors.

The role requires a minimum high school diploma or GED, reliable transportation, and a security guard license or ability to obtain one promptly.

Qualifications

• Minimum High School Diploma, GED or the equivalent.
• Must have reliable means of communication and transportation.
• Must have a security guard license or be able to obtain one within an acceptable period.
• Strong interpersonal communication skills and friendly, professional demeanor.
• Neat and professional appearance.
• Computer skills and be able to demonstrate the ability to effectively operate and manage security and communication devices.

Responsibilities

• Maintain a professional demeanor while aiding customers, employees, visitors, and guests.
• Maintain a visible presence in the facility / building assigned.
• Monitor the environment and detect suspicious or unsafe activity.
• Greet customers, visitors, staff, tenants, guests in a professional manner.
• Answer all phones professionally and assist guests and employees.
• Permit authorized persons to enter property and monitor entrances/exits.
• Perform required patrols of designated areas on foot or in vehicle.

Skills

Customer service

Interpersonal skills

Communication

Professional demeanor

Education

High School Diploma or GED

Job description

Harvard Protection Services, LLC is seeking Customer Service Officers to support our goal of delivering best-in-class security and life-safety services. You will provide professional customer-focused security and assist in protecting people and property, while supporting staff and visitors.

The role requires a minimum high school diploma or GED, reliable transportation, and a security guard license or ability to obtain one promptly.