Security Concierge: Front Desk & Guest Safety Lead

Comstock; Silver Spring (MD); On-site; USD 25,000 - 26,000; Full time

Job summary

Comstock is seeking a Security Officer: Concierge to manage the front desk at the office building lobby in Maryland. The role ensures operations align with company policy and client expectations, delivering exceptional service to guests and tenants.

Responsibilities include access control, escorting guests, daily reporting, safety audits, and coordinating with security and maintenance teams. The candidate must hold a high school diploma and have at least 2 years in customer-service roles, with

Qualifications

• Minimum of 2 years’ experience in customer-service related job.
• Outgoing personality with ability to relate to diverse group of people.

Responsibilities

• Access control for guests, tenants, and vendors.
• Provide elevator and door assistance to all guests.
• Provide customer service and assistance to clients, customers, and visitors.
• Daily activity reports, access control reports, and incident reports daily.
• Observation and reporting of safety concerns.
• Patrol the common areas.
• Open, manage, and close the facility.
• Review maintenance checklists and conduct safety audits.

Skills

Customer service

Communication skills

Time management

multitask

Education

High School Diploma

Job description

Comstock is seeking a Security Officer: Concierge to manage the front desk at the office building lobby in Maryland. The role ensures operations align with company policy and client expectations, delivering exceptional service to guests and tenants.

Responsibilities include access control, escorting guests, daily reporting, safety audits, and coordinating with security and maintenance teams. The candidate must hold a high school diploma and have at least 2 years in customer-service roles, with