Evening Security & Guest Concierge

Comstock; Silver Spring (MD); On-site; USD 25,000 - 26,000; Full time

Job summary

Comstock seeks a Security Concierge for Monday-Friday 3pm-11pm in Silver Spring, MD. The role manages the front desk, ensuring operations align with company and client expectations.

Responsibilities include access control, guest assistance, daily reports, safety audits, and incident investigations. A high school diploma and security certification (or plans to obtain) are required, with flexible after-hours availability.

Qualifications

• High School Diploma required.
• Minimum of 2 years of customer-service experience.
• Valid driver's license without major violations.
• Flexibility to work after hours and weekends.
• Must be certified security professional (VA Unarmed Security Officer) or obtain certification within 60 days.

Responsibilities

• Access control for guests, tenants, and vendors.
• Provide elevator and door assistance to guests.
• Provide customer service to clients, customers, and visitors.
• Generate daily activity, access control, and incident reports.
• Observe and report safety concerns.
• Patrol the common areas.
• Open, manage, and close the facility.
• Ensure safety and security via audits per Safety Manual.
• Resolve customer concerns escalated to front-line staff.
• Complete incident forms and investigations as directed.

Skills

Customer service

Active listening

Organizational skills

Communication skills

Time management

Multitasking

Integrity

Independent work

Education

High School Diploma

Job description

Comstock seeks a Security Concierge for Monday-Friday 3pm-11pm in Silver Spring, MD. The role manages the front desk, ensuring operations align with company and client expectations.

Responsibilities include access control, guest assistance, daily reports, safety audits, and incident investigations. A high school diploma and security certification (or plans to obtain) are required, with flexible after-hours availability.