Security Concierge: Access Control & Guest Experience

Securitas US Business Unit; San Francisco (CA); On-site; USD 52,000 - 68,000; Full time

Job summary

Securitas US Business Unit is seeking a Security Concierge to be the first point of contact for tenants, visitors, and vendors, delivering high-level customer service while maintaining a secure environment.

The role involves access control, CCTV monitoring, emergency response, log maintenance, and enforcing building policies, with training provided for the security systems and procedures. Flexibility with schedules is essential.

Qualifications

• Experience in a commercial real estate environment.
• Knowledge of security systems and procedures.
• Strong communication and customer service skills.

Responsibilities

• Monitor and control access to the building and issue visitor passes.
• Greet tenants, visitors, and vendors with a professional demeanor and assist with directions.
• Monitor CCTV and alarm systems and respond to security incidents.
• Respond to emergencies and provide first aid if needed.
• Maintain logs of security incidents and prepare reports.
• Enforce building rules and address violations professionally.

Skills

Commercial real estate

High-rise security

Customer service

Security systems

Job description

Securitas US Business Unit is seeking a Security Concierge to be the first point of contact for tenants, visitors, and vendors, delivering high-level customer service while maintaining a secure environment.

The role involves access control, CCTV monitoring, emergency response, log maintenance, and enforcing building policies, with training provided for the security systems and procedures. Flexibility with schedules is essential.