Security-Cleared ServiceNow Architect for ITSM Modernization

Absolute Business Solutions Corp.; Maryland; On-site; USD 105,000 - 195,000; Full time

Benefits offered by this job

401k with match

Wellness allowance

Education funds

Volunteer time off

Charitable match

Referral program

LOV awards

Job summary

ABSC seeks a ServiceNow Architect to lead enterprise ITSM modernization for the Air Force National Capital Region. You will be the technical authority for ServiceNow, guiding architecture, security, integrations, and governance across AFNCR and the DoD environment.

Join a team that partners with government stakeholders to deliver scalable, automated IT services, replacing legacy processes with secure, efficient solutions on site in Camp Springs, MD.

Qualifications

• Bachelor's degree with 8+ years experience or Master's with 6+ years.
• Active DoD Secret clearance or higher required.
• Strong ServiceNow development, enterprise architecture and security.
• Experience with cloud-hosted ServiceNow ITSM and ITIL automation.
• CS/IT/Engineering fundamentals and project leadership are essential.

Responsibilities

• Serve as technical authority for ServiceNow platform architecture across AFNCR/DAF.
• Lead design, engineering, configuration and implementation of ITSM modernization.
• Automate ITIL processes: Service Request, Incident, Problem, Change, CMDB.
• Govern platform architecture, security controls, data models, integrations.
• Architect API frameworks and enterprise data exchanges securely.
• Provide guidance to distributed development teams and governance.
• Ensure alignment with government mission and enterprise standards.

Skills

ServiceNow architecture

ITIL processes

Enterprise integrations

Security architecture

Technical leadership

Stakeholder collaboration

Education

Bachelor's degree in CS/IS/IT/Engineering

Master's degree (preferred)

Tools

ServiceNow

BMC Helix

Remedy

Job description

ABSC seeks a ServiceNow Architect to lead enterprise ITSM modernization for the Air Force National Capital Region. You will be the technical authority for ServiceNow, guiding architecture, security, integrations, and governance across AFNCR and the DoD environment.

Join a team that partners with government stakeholders to deliver scalable, automated IT services, replacing legacy processes with secure, efficient solutions on site in Camp Springs, MD.