Security-Cleared Platform Ops Engineer II (NOCC)

Akamai Technologies, Inc.; Lansing (MI); On-site; USD 78,000 - 140,000; Full time

Benefits offered by this job

Healthcare

401K

Paid time off

Parental leave

Job summary

Akamai Technologies, Inc. invites you to join the Highly Visible Platform Operations team in Cambridge, MA.

As a Platform Operations Engineer II, you will monitor, troubleshoot, and maintain our distributed platform supporting public sector customers, providing 24x7 coverage. You will collaborate with engineers, get exposure to SQL and network protocols (TCP/IP, DNS, NTP, HTTP), document actions, patch software, and contribute to operational stability.

Qualifications

• 5 years of experience in platform operations or related roles.
• Experience administering UNIX-based operating systems.
• Active Secret security clearance.

Responsibilities

• Monitoring, troubleshooting, and correcting emerging platform problems through an alert driven workflow, emails, and phone calls
• Collaborating with Engineers, System Architects, Infrastructure Vendors, and Customers to isolate problems, achieve resolution, and improve the operational stability of the platform
• Updating and patching system software components and configurations
• Documenting work performed in the trouble ticketing system for communication and review/learning purposes clearly and effectively
• Developing and maintaining documentation, procedures and tools

Skills

UNIX admin

SQL queries

TCP/IP

DNS

NTP

HTTP

Secret clearance

Education

Bachelor's degree or equivalent

Job description

Akamai Technologies, Inc. invites you to join the Highly Visible Platform Operations team in Cambridge, MA.

As a Platform Operations Engineer II, you will monitor, troubleshoot, and maintain our distributed platform supporting public sector customers, providing 24x7 coverage. You will collaborate with engineers, get exposure to SQL and network protocols (TCP/IP, DNS, NTP, HTTP), document actions, patch software, and contribute to operational stability.