Platform Operations Engineer II – Flexible Remote

Akamai Technologies, Inc.; Trenton (NJ); On-site; USD 78,000 - 140,000; Full time

Job summary

Akamai Technologies, Inc. is seeking a Platform Operations Engineer II to join the Defense team for 24x7 coverage of our distributed platform.

You will monitor, troubleshoot, and resolve platform issues, coordinate with engineers and vendors, and help maintain stability across services. The role requires 5 years of experience and a Bachelor's degree or equivalent, UNIX administration, fault-detection expertise, SQL knowledge, and an active Secret security clearance.

Qualifications

• 5 years of experience and a Bachelor's degree or its equivalent work experience.
• Experience administering UNIX-based operating systems.
• Experience with fault detection, troubleshooting, trouble ticketing, escalation, and related operational processes.
• Ability to understand and write SQL queries; familiarity with TCP/IP, DNS, NTP, and HTTP.
• Excellent interpersonal and communication skills, and strong attention to detail.

Responsibilities

• Monitoring, troubleshooting, and correcting platform problems via an alert-driven workflow, emails, and calls.
• Collaborating with engineers, system architects, infrastructure vendors, and customers to isolate issues and improve platform stability.
• Updating and patching system software components and configurations.
• Documenting work in the ticketing system for clear communication and learning.
• Developing and maintaining documentation, procedures and tools.

Job description

Akamai Technologies, Inc. is seeking a Platform Operations Engineer II to join the Defense team for 24x7 coverage of our distributed platform.

You will monitor, troubleshoot, and resolve platform issues, coordinate with engineers and vendors, and help maintain stability across services. The role requires 5 years of experience and a Bachelor's degree or equivalent, UNIX administration, fault-detection expertise, SQL knowledge, and an active Secret security clearance.