Security Captain: Lead Shift, Inmate Safety & Compliance

The GEO Group Australia Pty Ltd.; Mount Gallows (NC); On-site; USD 43,000 - 65,000; Full time

Benefits offered by this job

Paid Time Off

Paid Holidays

401(k) Matching

Health Insurance

Vision Insurance

Life Insurance

Health Savings Account

Tuition Reimbursement

Employee Discount

Reduced Tuition Rates

Disability Insurance

Employee Assistance Program

401(k)

Pet Insurance

Dental Insurance

Paid Training

Flexible Spending Account

Job summary

GEO Secured Services in North Carolina is seeking a Captain to oversee shift security operations, supervise staff, and coordinate inmate safety and facility records.

The role requires at least three years in a correctional setting with supervisory experience, high school diploma, and ability to interpret complex instructions and write formal documents. GEO emphasizes safety, compliance, and professional development within a structured environment.

Qualifications

• Must meet the qualifications as a Detention Officer.
• Minimum high school graduate or equivalent; related college courses highly desirable.
• Minimum of three (3) years of experience working in a correctional setting, one (1) of which was in a position requiring supervisory capabilities.
• Must be representative of worthwhile qualities with which an inmate can identify.
• Working knowledge of laws relating to corrections.
• Working knowledge of all applicable court orders.
• Ability to communicate and interact with a variety of personalities.
• Ability to interpret complex written/oral communication, documents, and instructions.
• Ability to make and implement decisions without assistance.
• Ability to give instructions and have them carried out.
• Ability to coordinate staffing requirements for security supervisors and officers.
• Ability to write communication documents, policies, courtroom defenses, contract negotiations, and other required written correspondence.

Responsibilities

• The Captain directs security activities and supervises custodial staff.
• The Captain assists in the development and implementation of policies, procedures and regulations for custody, security, and treatment of inmates.
• Conducts inspection tours to ensure compliance with all security, safety, sanitation, contraband, fire, or other facility regulations.
• The Captain reviews disciplinary matters concerning both staff and inmates.
• Reviews staff effectiveness and conducts frequent physical inspections of the facility to ensure compliance with policies and procedures.
• The Captain responds to all unusual occurrences.
• Directs line supervision over correctional officers; makes assignments, reviews post orders and assures that all procedures including emergency procedures are in place and staff is trained in implementation of same.
• The Captain promotes an atmosphere conducive to character development through the encouragement of favorable behavior patterns, arrangement of physical facilities and influencing relationships among inmates.
• Facilitates prompt and appropriate assistance to inmates in the event of injury, illness, or emotional trauma.
• The Captain gives primary guidance on situational problems; makes referrals for more complex problems.
• Supports, clarifies, and helps inmates relate to all programs of the facility.
• The Captain prepares records and reports as assigned.
• Enforces facility goals.
• The Captain monitors daily logs.
• Performs other duties as assigned.

Skills

Leadership

Communication

Interpersonal skills

Decision making

Staff coordination

Legal knowledge (corrections)

Written communication

Education

High school diploma or equivalent

Job description

GEO Secured Services in North Carolina is seeking a Captain to oversee shift security operations, supervise staff, and coordinate inmate safety and facility records.

The role requires at least three years in a correctional setting with supervisory experience, high school diploma, and ability to interpret complex instructions and write formal documents. GEO emphasizes safety, compliance, and professional development within a structured environment.