Security Alarm Analyst - Full Time

Sitio de experiencia de candidatos; Seattle (WA); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Medical, Dental, Vision, Life, AD&D, &

Disability Insurance

401K Options

Paid Time Off

Paid Family Leave

Weekly Pay

Referral Program

Telemedicine

Discounts on childcare, vehicles, etc.

Free Uniforms & Paid Training

Doggy & Kitty Daycare Discounts

Employee Assistance Program

Job summary

Securitas is seeking an Alarm Analyst for an on-site role in Seattle, WA. The position involves real-time alarm monitoring, incident triage, and coordinating responses with local responders and client stakeholders.

The role emphasizes data-driven decision making, confidentiality, and strong communication. Candidates should be able to work a Friday–Monday evening schedule and pass pre-employment screening.

Qualifications

• Must have a high school diploma or GED.
• 1+ years of experience in Security and 1+ years in customer service.
• Strong computer/technology skills.
• Reliable, accountable, punctual, and with a strong work ethic.
• Professional verbal and written communication.

Responsibilities

• Monitor real-time alarms and use AI-enabled tools and multiple information sources.
• Identify, assess and escalate potential safety and security risks across the enterprise.
• Investigate and triage incoming system alarms; lead initial response workflows for safety concerns.
• Dispatch Security Officers and coordinate incident investigation and resolution.
• Coordinate with emergency services (fire, medical, law enforcement) as needed.
• Maintain real-time communication with client stakeholders to provide visibility of ongoing crises.
• Manage security data to support data-driven decisions across the global enterprise.

Skills

Strong computer technology skills

Reliability and punctuality

Communication skills

De-escalation skills

Education

High school diploma or GED

Job description

Security Alarm Analyst - Full Time

Location:Seattle, WA

Role Type: On-site

Schedule:Friday - Monday 11am-9:45pm

Pay Rate: $32.00/HR

At Securitas, we have business operations in 45 markets and capabilities ranging from guarding to tech-enabled security. We provide specialized guarding services and outstanding technology tailored to our prestigious clients. Our world-class services are designed to incorporate a high degree of technological content.

As an Alarm Analyst, you serve as the central point of contact for our client's global safety and security operations. Your day-to-day focusses on real-time alarm monitoring, swift incident triage, and acting as the coordination lead when safety events occur. You work side-by-side with client stakeholders to dispatch local responders, maintain critical communication channels, and route accurate, actionable data to key enterprise stakeholders.

What Your Day Will Look Like

• Utilize AI-enabled tools and multiple information sources for continuous real-time surveillance.
• Proactively identify, assess, and elevate potential safety and security risks across the enterprise.
• Serve as the primary point of contact to investigate and triage incoming system alarms.
• Lead initial response workflows for safety concerns on building premises using established SOPs.
• Dispatch Security Officers, a primary on-site responder for incident investigation and resolution.
• Coordinate appropriate emergency response services, including fire, medical, or law enforcement, as needed.
• Partner with external vendor staff and operational teams to elevate and resolve incidents efficiently.
• Assist with maintaining real-time communication channels to give key stakeholders clear visibility into ongoing crises and business interruptions.
• Manage security data and information flow to empower data-driven decision-making across the global enterprise.
• Handle sensitive and confidential security information with high discretion and integrity to protect assets and intellectual property.

Perks & Benefits

• Medical, Dental, Vision, Life, AD&D, & Disability Insurance, Plus 401K Options.
• Paid Time Off - 40 hours after 1 year of service paid out for FT security officers who worked a minimum of 2080 hours.
• Paid Family Leave - up to 12 weeks a year in accordance with State Law.
• Weekly Pay! - DailyPay Access program available!
• Referral Program.
• Telemedicine - Virtual Medical Care.
• Discounts on Childcare, Vehicles, Electronics, Cell Phone Plans, Travel & More!
• Free Uniforms & Paid Training.
• Doggy & Kitty Daycare Discounts.
• Employee Assistance Program & So Much More!

Position Requirements

• Must be at least 18 years of age.
• High school diploma or GED required.
• 1+ years of experience in Security and 1+ years of experience in customer service experience.
• Strong computer / technology skills needed.
• Must be reliable, accountable, punctual, and have a strong work ethic.
• Must have a strong grasp of appropriate and professional verbal / written communication.
• Conflict resolution and de-escalation skills a plus!
• Must be able to interact with a wide range of individuals in a calm and professional manner.
• Must have great attention to detail and the ability to remain alert throughout the duration of the shift.
• All candidates must be willing to participate in Securitas’ pre-employment screening process, including drug screen and background investigation.

Join our team and help make our world a safer place.

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