Security Operations Manager - Full Time

Sitio de experiencia de candidatos; Seattle (WA); On-site; USD 74,000 - 91,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401K plan

Paid time off

Family leave

Weekly pay

Telemedicine

Staff discounts

Uniforms provided

Training

Job summary

Securitas, Inc. is seeking a Security Operations Manager in Seattle, WA. The role involves leading guarding operations, coordinating with clients and management, and ensuring service quality on a swing shift (2pm-10:45pm). The position offers comprehensive benefits and competitive pay.

The ideal candidate will have strong leadership, customer service, and communication skills, plus experience building high-performing teams and adhering to company values such as integrity and vigilance.

Qualifications

• Must be at least 18 years old.
• High school diploma or GED required.
• College degree OR 2+ years of professional management experience.
• Strong communication skills, both written and verbal.
• Conflict resolution and de-escalation skills a plus.
• Customer service background preferred.
• Proficient in basic computer and technology use.

Responsibilities

• Manage a shift and/or segment of guarding operations at multiple sites.
• Meet with line management or client representatives for status updates.
• Ensure service expectations are met through regular client contact.
• Coordinate orientation, training, development, and retention of staff.
• Maintain payroll records and submit accurate reports.
• Coordinate scheduling, staffing, equipment, and record keeping for service delivery.
• Contribute input to company initiatives.
• Perform similar tasks as required for the office.

Skills

Leadership

Team management

Customer service

Communication

Planning & organizing

Problem solving

Education

High school diploma or GED

College degree or 2+ years management experience

Job description

Security Operations Manager

We offer a full benefits package, PTO, weekly pay, and more!

Salary: $82,555.20/Year

Location: Seattle, WA

Schedule: Swing (2pm-10:45pm)

We help make your world a safer place.

At Securitas, we have business operations in 45 markets and capabilities from guarding to tech-enabled security. We provide specialized guarding services tailored to each of our prestigious clients. Our world class services are designed to incorporate a high degree of technology content.

The ideal candidate will be equipped in handling a variety of management functions for the assigned account. They must have previous experience in developing a high performing team with strong customer service skills and great communication while adhering to our core values; Integrity, Vigilance, & Helpfulness.

What Your Day May Look Like

• Manage a shift and/or segment of guarding operations at multiple sites, including supervision of subordinate officers and supervisory staff.
• Meet with line management and/or client representatives for status updates and to address any actual or potential problems.
• Ensure that service expectations are being met through regular contact with clients.
• Participate in and coordinate with line management regarding the orientation, training, development, and retention of high-caliber staff.
• Maintain and submit payroll records and other employee and business information, review client and company report for accuracy and timeliness.
• Communicate and coordinate scheduling, staffing, equipment, record keeping, and related matters, to ensure smooth delivery of services.
• Provide input to company initiatives.
• Perform tasks and duties of a similar nature and scope as required for assigned office.

What We Offer

• Medical, Dental, Vision, Life, AD&D, & Disability Insurance, Plus 401K Options.
• Paid Time Off - 40 hours after 1 year of service paid out for FT security officers who worked a minimum of 2080 hours.
• Paid Family Leave - up to 12 weeks a year in accordance with State Law.
• Weekly Pay! - DailyPay Access program available!
• Referral Program.
• Telemedicine - Virtual Medical Care.
• Discounts on Childcare, Vehicles, Electronics, Cell Phone Plans, Travel & More!
• Free Uniforms & Paid Training.
• Doggy & Kitty Daycare Discounts.
• Employee Assistance Program & So Much More!

Position Requirements

• Must be at least 18 years of age.
• High school diploma or GED required.
• College degree OR 2+ years of professional person management experience required.
• Must be reliable, accountable, punctual, and have a strong work ethic.
• Must have a strong grasp of appropriate and professional verbal/written communication.
• Conflict resolution and de-escalation skills a plus.
• Customer service background preferred.
• Proficient in basic computer and technology use.
• Reliable and self-motivated with strong planning, organizing, and leadership skills.
• Ability to take initiative, achieve results, and meet deadlines.
• All candidates must be willing to participate in Securitas' pre-employment screening process, including drug screen and background investigation.

We are seeking a strong leader who is calm under pressure, professional in all interactions, and committed to maintaining a secure and welcoming environment.

Join our team and help make our world a safer place.