Security Command Center Operator & Patrol Officer

Securitas USA; Bellevue (WA); On-site; USD 33,000 - 47,000; Full time

Benefits offered by this job

Medical, Dental, Vision, Life, AD&D, &

Disability Insurance

401K Options

Paid Time Off - 40 hours after 1 year

Paid Family Leave - up to 12 weeks

Weekly Pay - DailyPay Access

Referral Program

Telemedicine

Discounts on childcare, vehicles, etc.

Free Uniforms & Paid Training

Doggy & Kitty Daycare Discounts

Employee Assistance Program

Job summary

Securitas USA is seeking a Security Command Center Operator (SCCO) and Patrol Officer for our Bellevue, WA site. The role combines surveillance, incident assessment, and detailed reporting to safeguard people, property, and information.

The ideal candidate has 1+ year in customer service and security, with solid computer skills, and the ability to work independently. Shifts include 2pm-10:45pm, full-time Tue-Sat or part-time Sun-Mon, with on-site duties in Downtown Seattle.

Qualifications

• 1+ years of customer service experience and 1+ years of security experience.
• Intermediate to advanced computer/technology skills.
• Must be able to work independently and provide excellent customer service.
• Must interact professionally with a wide range of individuals.
• Ability to respond to emergencies with rapid and sound judgement and escalation.

Responsibilities

• Monitor designated areas through cameras and respond to potential dangers.
• Conduct walking patrols of exterior and interior client sites.
• Identify and investigate potential threats with minimal information.
• Maintain and update tracking systems and log incident reports.

Skills

Customer service

Computer / Technology skills

Education

High School Diploma or GED

Tools

Incident management systems

Tracking systems

Job description

Security Command Center Operator & Patrol Officer

Site Location: Bellevue, WA

Wage : $28.90/HR

Schedules : 2pm - 10:45pm

Full Time: Tuesday - Saturday OR

Part Time: Sunday & Monday

At Securitas , on-site security officers are the foundation of our organization. Our officers are trained to provide a high level of professionalism and specialization for their assignments, help safeguard people, property, and information.

We are looking for an experienced Security Command Center Operator (SCCO) to join our team in Downtown Seattle. This position is responsible for finding, researching, and assessing information that could indicate a potential concern to the client, its employees, and its interests. The ideal candidate should be able to create detailed reports of incidents using internal incident management reporting systems and assist in the response to larger incidents that impact the client.

Perks & Benefits

• Medical, Dental, Vision, Life, AD&D, & Disability Insurance, Plus 401K Options.
• Paid Time Off - 40 hours after 1 year of service paid out for FT security officers who worked a minimum of 2080 hours.
• Paid Family Leave - up to 12 weeks a year in accordance with State Law.
• Weekly Pay! - DailyPay Access program available!
• Referral Program.
• Telemedicine - Virtual Medical Care.
• Discounts on Childcare, Vehicles, Electronics, Cell Phone Plans, Travel & More!
• Free Uniforms & Paid Training.
• Doggy & Kitty Daycare Discounts.
• Employee Assistance Program & So Much More!

What Your Day May Look Like

• Monitor designated areas through exterior and interior cameras, promptly responding to potential dangers.
• Frequent prolonged periods of sitting, standing, and walking as needed operationally.
• Conducts periodic walking patrols for exterior and interior client sites, sometimes inclement weather.
• Identify and investigate potential threats with minimal information/description.
• Maintain and update all required tracking systems.
• Log incident reports, investigations findings, shift reports, pass down logs, etc.
• Respond promptly and professionally to client concerns, addressing issues, and providing assurance regarding security measures.
• Frequent interactions with client employees and guests.
• Make emergency notifications as necessary pursuant to site post orders.
• Carry out specific tasks and duties of similar nature and scope as required for assigned site.

Requirements

• Must be 18 years of age or older.
• High School Diploma or GED required.
• 1+ years of experience in customer service and 1+ years of experience in security required.
• Intermediate to advanced computer / technology skills needed.
• Must be able to work independently and provide excellent customer service.
• Must have the ability to interact with a wide range of individuals in a professional manner.
• Must have great attention to detail and remain vigilant throughout the shift.
• Must be able to respond to emergencies with rapid / effective judgement and use appropriate escalation measures.
• All candidates must be willing to participate in the Company's pre-employment screening process, including drug screen and background investigation.

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