Security Account Manager — Operations & KPI Leader

Inter-Con Security Systems, Inc.; Renton (WA); On-site; USD 85,000 - 88,000; Full time

Job summary

Inter-Con Security Systems, Inc. in Renton, WA is seeking an Account Manager to lead daily operations on a major contract. You will report to the Senior Vice President of Operations and own performance reporting, process improvements, and strategic initiatives.

The role requires strong communication, collaboration across teams, and a track record in operations and project management. A Bachelor's degree or military discharge is preferred, PMP certification is a plus.

Qualifications

• Bachelor's degree or honorable military discharge.
• Experience in operations management and project management is preferred.
• Strong reporting, scheduling and dashboarding skills.

Responsibilities

• Manage daily operational and administrative functions for a large contract in the Renton area.
• Communicate contract performance status to the Senior Vice President of Operations and identify deficiencies.
• Support operational decision-making and develop project plans for strategic initiatives.
• Compile productivity and performance SLAs, KPIs, and dashboard reports for executive review.
• Ensure high standards of conduct, appearance, performance and training.

Skills

Report development

Data analysis

Interpersonal skills

Communication

Time management

Team leadership

Problem solving

Adaptability

Leadership

Customer service

Education

Bachelor's degree

PMP certification

Tools

MS Word

MS Excel

MS Access

SharePoint

MS Office Suite

Job description

Inter-Con Security Systems, Inc. in Renton, WA is seeking an Account Manager to lead daily operations on a major contract. You will report to the Senior Vice President of Operations and own performance reporting, process improvements, and strategic initiatives.

The role requires strong communication, collaboration across teams, and a track record in operations and project management. A Bachelor's degree or military discharge is preferred, PMP certification is a plus.