Security Account Manager: Lead Teams & Protect Clients

Allied Universal; North Charleston (SC); Sur place; USD 79 000 - 96 000; Plein temps

Avantages offerts par ce poste

Medical/Dental/Vision coverage

Free employee life insurance

Paid employee training and development

401K

Employee assistance programs

Paid holidays and flexible PTO

Great company culture and work/life -?

Résumé du poste

Allied Universal is hiring an Account Manager to drive daily security operations, lead a team of officers and supervisors, and deliver exceptional service for clients. You will guide, develop, and motivate your team to ensure safety and client satisfaction.

You will mentor staff, manage client relationships, schedule with AI tools, and oversee compliance, training, and site standards to maintain efficiency and safety across sites.

Qualifications

• High school diploma or equivalent.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• Valid driver’s license if driving a company vehicle, or personal vehicle while conducting business.
• Minimum of two (2) years of experience in business operations, security management, or supervising teams in a fast-paced environment.
• Experience in leading, developing, and retaining a dynamic team while building positive client relationships.
• Knowledge of emergency preparedness, physical security protocols, risk assessments, and law enforcement coordination.
• Proven ability to evaluate situations, make sound independent decisions, and resolve conflicts in an efficient manner.
• Proficiency in web-based applications and computer systems, including Microsoft Office.
• Ability to communicate effectively with clients and employees while managing multiple projects and driving operational excellence.
• Financial acumen; able to manage staffing levels while minimizing non-billed overtime and managing turnover costs; planning and organizing skills to control costs related to inventory (uniforms, equipment, etc.)

Responsabilités

• Manage scheduling: Leverage AI-powered technology to effectively schedule security officers, meeting client contract hours while minimizing unbilled overtime
• Lead and Develop Security Teams: Hire, coach and manage security officers and supervisors while overseeing payroll, performance, and employee relations
• Enhance Client Relationships: Serve as the primary point of contact for clients, ensuring high-quality service that protects people and property
• Handle Security Incidents and Emergencies: Respond to escalated issues professionally, coordinating with clients and internal teams
• Direct Compliance and Security Operational Excellence: Oversee training, safety, and site operational standards as well as managing inventory (uniforms, equipment, and other essential supplies)

Connaissances

High school diploma

Security management

Team leadership

Client relationships

Emergency preparedness

Microsoft Office

Multi-project management

Financial acumen

Communication with clients

Decision making under pressure

Formation

College degree in Business Administration or law enforcement-related field

ASIS CPP certification

Outils

Microsoft Office

Description du poste

Allied Universal is hiring an Account Manager to drive daily security operations, lead a team of officers and supervisors, and deliver exceptional service for clients. You will guide, develop, and motivate your team to ensure safety and client satisfaction.

You will mentor staff, manage client relationships, schedule with AI tools, and oversee compliance, training, and site standards to maintain efficiency and safety across sites.