Security Account Manager — Lead Teams & Protect Clients

Allied Universal; Nashville (TN); On-site; USD 113,000 - 139,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) after 60 days

Eight holidays annually

Vacation accrual

Job summary

Allied Universal, based in Nashville, seeks an Account Manager to drive daily security operations, guide officers and supervisors, and ensure safety for clients and properties. You will lead from the front, develop your team, and deliver exceptional service in a dynamic environment.

The role emphasizes client relationships, operational excellence, and effective scheduling using AI tools while maintaining strict compliance and safety standards.

Qualifications

• Two years of experience in business operations, security management, or supervising teams.
• Experience leading, developing, and retaining a dynamic team with client relationships.
• Knowledge of emergency preparedness, security protocols, and risk assessments.

Responsibilities

• Manage scheduling using AI-powered tech to meet client hours with minimal unbilled overtime.
• Lead and develop security teams, oversee payroll, performance, and employee relations.
• Enhance client relationships by serving as the primary contact for quality service.
• Handle security incidents professionally and coordinate with clients and internal teams.
• Direct compliance and security operations, oversee training, site standards, and inventory.

Skills

Security management

Team supervision

Client relations

Operational excellence

Education

High school diploma or equivalent

College degree in Business Administration

ASIS CPP certification

Tools

Microsoft Office

Job description

Allied Universal, based in Nashville, seeks an Account Manager to drive daily security operations, guide officers and supervisors, and ensure safety for clients and properties. You will lead from the front, develop your team, and deliver exceptional service in a dynamic environment.

The role emphasizes client relationships, operational excellence, and effective scheduling using AI tools while maintaining strict compliance and safety standards.