Security Account Manager: Lead Teams & Protect Clients

Allied Universal; Mont Belvieu (TX); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Medical benefits

Paid holidays

Retirement plan

Job summary

Allied Universal is seeking an Account Manager to guide daily security operations and lead a team of security officers and supervisors, ensuring top-tier service for our clients.

You will drive scheduling using AI tools, develop staff, strengthen client relationships, and coordinate with internal teams on incidents, safety, and compliance across multiple sites. This role offers growth within a global security leader and competitive benefits.

Qualifications

• High school diploma or equivalent.
• Valid driver’s license if driving a company vehicle or personal vehicle while conducting business.
• Minimum of two (2) years of experience in business operations, security management, or supervising teams in a fast-paced environment.
• Experience in leading, developing, and retaining a dynamic team while building positive client relationships.
• Proficiency in web-based applications and computer systems, including Microsoft Office.
• Financial acumen; able to manage staffing levels while minimizing non-billed overtime and managing turnover costs; planning and organizing skills to control costs related to inventory (uniforms, equipment, etc.).

Responsibilities

• Manage scheduling: Leverage AI-powered technology to effectively schedule security officers, meeting client contract hours while minimizing unbilled overtime.
• Lead and Develop Security Teams: Hire, coach and manage security officers and supervisors while overseeing payroll, performance, and employee relations.
• Enhance Client Relationships: Serve as the primary point of contact for clients, ensuring high-quality service that protects people and property.
• Handle Security Incidents and Emergencies: Respond to escalated issues professionally, coordinating with clients and internal teams.
• Direct Compliance and Security Operational Excellence: Oversee training, safety, and site operational standards as well as managing inventory (uniforms, equipment, and other essential supplies).

Skills

Leadership

Communication

Team development

Client relationships

Decision making

Education

High school diploma or equivalent

College degree in Business Administration

ASIS CPP certification

Tools

Microsoft Office

Job description

Allied Universal is seeking an Account Manager to guide daily security operations and lead a team of security officers and supervisors, ensuring top-tier service for our clients.

You will drive scheduling using AI tools, develop staff, strengthen client relationships, and coordinate with internal teams on incidents, safety, and compliance across multiple sites. This role offers growth within a global security leader and competitive benefits.