Security Account Manager: Lead Team & Client Success

GardaWorld; Wilmington (NC); Vor Ort; USD 29.000 - 36.000; Vollzeit

Zusammenfassung

GardaWorld in Wilmington, NC is seeking a Security Account Manager to lead a team of security professionals at a warehouse site. The role focuses on client satisfaction, payroll accuracy, and strict compliance with regulations, with shifts Monday–Friday 6am-2pm and some weekend coverage.

The position emphasizes leadership, accountability, and exceptional client service to protect client staff and assets while delivering reliable security operations.

Qualifikationen

• Minimum 3 years progressive management experience.
• Pass an extensive screening process.
• Pass a background and drug test.
• Security experience a plus, but not required.

Aufgaben

• Supervise the day-to-day service provided to the client and ensure service is of the highest standard.
• Develop and maintain effective relationships with client and employees, and serve as the liaison between GardaWorld, our client, and our assigned staff.
• Meet regularly with client to address problems, provide status updates, communicate needs, and ensure satisfaction.
• Participate in the selection, orientation, training, and continual development of staff assigned to the account.
• Ensure 100% payroll and billing accuracy.
• Ensure 100% compliance with federal, state, and local regulations in assigned account.
• Respond quickly to critical situations.
• Ability to read and write detailed reports.
• Enforce client procedures, regulations, and standards.

Kenntnisse

Team leadership

Client service

Scheduling

Jobbeschreibung

GardaWorld in Wilmington, NC is seeking a Security Account Manager to lead a team of security professionals at a warehouse site. The role focuses on client satisfaction, payroll accuracy, and strict compliance with regulations, with shifts Monday–Friday 6am-2pm and some weekend coverage.

The position emphasizes leadership, accountability, and exceptional client service to protect client staff and assets while delivering reliable security operations.