Account Manager

GardaWorld; Wilmington (NC); Vor Ort; USD 29.000 - 36.000; Vollzeit

Zusammenfassung

GardaWorld in Wilmington, NC is seeking a Security Account Manager to lead a team of security professionals at a warehouse site. The role focuses on client satisfaction, payroll accuracy, and strict compliance with regulations, with shifts Monday–Friday 6am-2pm and some weekend coverage.

The position emphasizes leadership, accountability, and exceptional client service to protect client staff and assets while delivering reliable security operations.

Qualifikationen

• Minimum 3 years progressive management experience.
• Pass an extensive screening process.
• Pass a background and drug test.
• Security experience a plus, but not required.

Aufgaben

• Supervise the day-to-day service provided to the client and ensure service is of the highest standard.
• Develop and maintain effective relationships with client and employees, and serve as the liaison between GardaWorld, our client, and our assigned staff.
• Meet regularly with client to address problems, provide status updates, communicate needs, and ensure satisfaction.
• Participate in the selection, orientation, training, and continual development of staff assigned to the account.
• Ensure 100% payroll and billing accuracy.
• Ensure 100% compliance with federal, state, and local regulations in assigned account.
• Respond quickly to critical situations.
• Ability to read and write detailed reports.
• Enforce client procedures, regulations, and standards.

Kenntnisse

Team leadership

Client service

Scheduling

Jobbeschreibung

JOB SNAPSHOT

Job Title: * Security Account Manager

Location: * Wilmington, NC

Environment: * Warehouse

Pay Rate: $22.75

General Job Functions: *

Shift & Hours: * Monday - Friday 6am-2pm, weekends as needed

Who is GardaWorld?

GardaWorld is the world’s largest privately-owned security services company. We protect our clients’ staff and assets, wherever they are in the world. We offer different schedules, diverse work assignments spanning multiple industries and career advancement opportunities. We encourage diversity and are proud to be an equal opportunity employer. GardaWorld Security Services is looking for an Account Manager to fulfill different assignments for our clients.

JOB DESCRIPTION

Are you ready to lead a team, inspire excellence, and make a real impact? Join us as a Security Account Manager and drive success through leadership, accountability, and exceptional client service. As a Security Account Manager, you'll guide a dedicated team, build strong client partnerships and create a culture of safety and success. Step into a leadership roll where decisions matter. Lead a team of security professionals, develop talent, and help deliver outstanding results for our clients every day!

Job Responsibilities specific to this client site include, but are not limited to:

• Payroll and scheduling
• The availability to cover shifts as needed to prevent dark hours
• Ability to strategically schedule your staff to reduce unnecessary overtime
• Maintaining a strong relationship with the client and meeting expectations.

General Account Manager responsibilities include, but are not limited to:

• Supervise the day-to-day service provided to the client and ensure service is of the highest standard
• Develop and maintain effective relationships with client and employees, and serve as the liaison between GardaWorld, our client, and our assigned staff
• Meet regularly with client to address problems, provide status updates, communicate needs, and ensure satisfaction
• Participate in the selection, orientation, training, and continual development of staff assigned to the account
• Ensure 100% payroll and billing accuracy
• Ensure 100% compliance with federal, state, and local regulations in assigned account
• Respond quickly to critical situations
• Ability to read and write detailed reports
• Enforce client procedures, regulations, and standards

QUALIFICATIONS

Qualifications specific to this client site include, but are not limited to:

• Minimum 3 years progressive management experience
• Pass an extensive screening process
• Pass a background and drug test
• Security experience a plus, but not required

[state licensure, if applicable]

PPSB license

CPR Certification