Security Account Manager: Lead Ops & Client Impact

Alliedbarton Security Services; Town of Florida (NY); On-site; USD 53,000 - 71,000; Full time

Benefits offered by this job

Medical, dental, vision, basic life,AD

401(k) plan

Eight paid holidays, five sick days, &

Job summary

Allied Universal is hiring an Account Manager to drive daily security operations, guide and motivate security officers and supervisors, and ensure exceptional service for clients and sites.

Based in the West Palm Beach Office, the role requires strong customer service, leadership, scheduling and incident management skills, with a clear path for career growth and robust benefits. Join a team dedicated to safety and excellence.

Qualifications

• Must have high school diploma or equivalent.
• Experience in business operations, security management, or supervising teams in a fast-paced environment.
• Knowledge of emergency preparedness, physical security protocols, risk assessments, and law enforcement coordination.

Responsibilities

• Manage scheduling using AI-powered technology to meet client contract hours while minimizing unbilled overtime.
• Lead and develop security teams including hiring, coaching, and overseeing payroll and performance.
• Enhance client relationships as the primary contact to ensure high-quality service that protects people and property.
• Handle security incidents and emergencies; coordinate with clients and internal teams.

Skills

Security management

Team leadership

Customer service

Microsoft Office

Scheduling

Education

High school diploma or equivalent

Tools

AI scheduling tools

Job description

Allied Universal is hiring an Account Manager to drive daily security operations, guide and motivate security officers and supervisors, and ensure exceptional service for clients and sites.

Based in the West Palm Beach Office, the role requires strong customer service, leadership, scheduling and incident management skills, with a clear path for career growth and robust benefits. Join a team dedicated to safety and excellence.