Security Account Manager - Lead, Develop & Protect

Alliedbarton Security Services; Memphis (TN); On-site; USD 64,000 - 86,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Paid time off

Holidays

Sick days

Personal days

Job summary

Allied Universal® is hiring a Security Account Manager in Memphis, Tennessee. As an Account Manager, you are the driving force behind daily security operations, ensuring the safety and well-being of the people and places you protect.

You will lead from the front—guiding, developing, and motivating your team of security officers and supervisors to deliver exceptional service. This is your opportunity to lead with purpose, make a real impact, and create a safer environment for those who count on

Qualifications

• High school diploma or equivalent.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• Valid driver’s license if driving a company vehicle, or personal vehicle while conducting business.
• Minimum of two (2) years of experience in business operations, security management, or supervising teams in a fast-paced environment.
• Experience in leading, developing, and retaining a dynamic team while building positive client relationships.
• Knowledge of emergency preparedness, physical security protocols, risk assessments, and law enforcement coordination.
• Proven ability to evaluate situations, make sound independent decisions, and resolve conflicts in an efficient manner.
• Proficiency in web-based applications and computer systems, including Microsoft Office.
• Ability to communicate effectively with clients and employees while managing multiple projects and driving operational excellence.
• Financial acumen; able to manage staffing levels while minimizing non-billed overtime and managing turnover costs; planning and organizing skills to control costs related to inventory (uniforms, equipment, etc.).

Responsibilities

• Manage scheduling: Leverage AI-powered technology to effectively schedule security officers, meeting client contract hours while minimizing unbilled overtime
• Lead and Develop Security Teams: Hire, coach and manage security officers and supervisors while overseeing payroll, performance, and employee relations
• Enhance Client Relationships: Serve as the primary point of contact for clients, ensuring high-quality service that protects people and property
• Handle Security Incidents and Emergencies: Respond to escalated issues professionally, coordinating with clients and internal teams
• Direct Compliance and Security Operational Excellence: Oversee training, safety, and site operational standards as well as managing inventory (uniforms, equipment, and other essential supplies)

Skills

Leadership

Scheduling

Client relationships

Operational excellence

Decision making

Communication

Budget management

Education

High school diploma

ASIS CPP certification

Bachelor's degree in Business Administration or related field

Tools

Microsoft Office

CCTV / Access control systems

Payroll and billing software

Job description

Allied Universal® is hiring a Security Account Manager in Memphis, Tennessee. As an Account Manager, you are the driving force behind daily security operations, ensuring the safety and well-being of the people and places you protect.

You will lead from the front—guiding, developing, and motivating your team of security officers and supervisors to deliver exceptional service. This is your opportunity to lead with purpose, make a real impact, and create a safer environment for those who count on