Security Account Manager - Lead 3 Site Teams

Allied Universal; Washington (District of Columbia); On-site; USD 81,000 - 99,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Life insurance

AD&D

Retirement plan

Paid holidays

Sick leave

Vacation accrual

Job summary

Allied Universal is hiring an Account Manager to lead daily security operations across multiple sites, guiding security officers and supervisors to deliver exceptional service. You will manage scheduling, develop teams, and serve as the primary client contact to protect people and property.

The role emphasizes operational excellence, compliance, and strong relationships with clients, with a competitive salary and comprehensive benefits.

Qualifications

• High school diploma or equivalent.
• Licensing requirements depend on state/local laws and may be required before employment.
• Valid driver’s license if driving a company vehicle or while conducting business.
• Minimum of two years in business operations, security management, or supervising teams in a fast-paced environment.
• Experience in leading, developing, and retaining a dynamic team while building client relationships.
• Knowledge of emergency preparedness, physical security protocols, risk assessments, and law enforcement coordination.
• Proven ability to evaluate situations, make independent decisions, and resolve conflicts efficiently.
• Proficiency in web-based applications and MS Office.
• Ability to communicate with clients and employees while managing multiple projects and driving operational excellence.
• Financial acumen; able to manage staffing, minimize non-billed overtime, and control inventory costs.

Responsibilities

• Manage scheduling using AI-powered technology to meet client hours and minimize unbilled overtime.
• Lead and develop security teams; oversee payroll, performance, and employee relations.
• Enhance client relationships as the primary contact for high-quality service.
• Handle security incidents and emergencies; coordinate with clients and internal teams.
• Direct compliance and security operational excellence; oversee training, safety, and site standards; manage inventory.

Skills

Security management

Team leadership

Client relations

Operations scheduling

Emergency response

Financial acumen

Education

High School Diploma

Tools

Microsoft Office

CCTV systems

Job description

Allied Universal is hiring an Account Manager to lead daily security operations across multiple sites, guiding security officers and supervisors to deliver exceptional service. You will manage scheduling, develop teams, and serve as the primary client contact to protect people and property.

The role emphasizes operational excellence, compliance, and strong relationships with clients, with a competitive salary and comprehensive benefits.