Security Account Manager: Lead Security Teams & Client Care

Allied Universal; Kahului (HI); On-site; USD 70,000 - 82,000; Full time

Benefits offered by this job

Medical, dental, vision

Retirement plan

Eight paid holidays

Personal days

Job summary

Allied Universal is seeking an Account Manager to lead daily security operations, guiding security officers and supervisors to deliver exceptional service. You will drive scheduling, develop teams, and maintain strong client relationships while ensuring safety and regulatory compliance.

Requirements include supervisory experience in security, strong communication skills, and the ability to manage multiple projects. The role offers a comprehensive benefits package and a competitive salary.

Qualifications

• High school diploma or equivalent required.
• College degree in Business Administration preferred.
• ASIS CPP certification or equivalent desired.
• Experience with security systems (CCTV, access control) preferred.
• Strong communication and ability to manage multiple projects.

Responsibilities

• Schedule security officers using AI-powered tools to meet contract hours and minimize unbilled overtime.
• Lead and develop security teams; oversee payroll, performance, and employee relations.
• Maintain strong client relationships as the primary contact to ensure high-quality service.
• Respond to incidents, coordinating with clients and internal teams.
• Oversee training, safety, site standards, and inventory management.

Skills

Communication

MS Office

Financial acumen

Decision making

Project management

Security operations

Conflict resolution

Education

High school diploma

College degree in Business Administration

CPP certification

Tools

Security systems (CCTV)

Job description

Allied Universal is seeking an Account Manager to lead daily security operations, guiding security officers and supervisors to deliver exceptional service. You will drive scheduling, develop teams, and maintain strong client relationships while ensuring safety and regulatory compliance.

Requirements include supervisory experience in security, strong communication skills, and the ability to manage multiple projects. The role offers a comprehensive benefits package and a competitive salary.