Security Account Manager - Client Success & Strategy

GardaWorld Security Services U.S.; Daytona Beach (FL); On-site; USD 44,000 - 59,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with employer matching

PTO and holidays

Career growth

Job summary

GardaWorld Security Services U.S. is seeking a Security Account Manager in Daytona Beach, FL to maintain on-site performance for a key account.

You will manage client issues, communicate with contacts, and build relationships to enhance security services. Responsibilities include updating databases, reviewing compliance, billing, data analysis, and preparing detailed reports, as well as guiding customers through projects.

Qualifications

• High school diploma required and strong communication skills.
• Minimum 3 years in security operations or related field.
• Active Class D Florida Security License and ability to pass screening.

Responsibilities

• Handle client issues and emergencies on a day-to-day basis.
• Maintain relationships with key client contacts and GardaWorld branches.
• Update databases (CRM/ERP) and review MSA compliance.
• Prepare reports and pricing estimates with branch/executive sponsor.
• Develop security and crisis management plans and participate in projects.

Skills

Leadership

Relationship building

CRM software

MS Office

Financial planning

Project management

Written communications

Education

High School Diploma

Tools

MS Office

CRM software

Job description

GardaWorld Security Services U.S. is seeking a Security Account Manager in Daytona Beach, FL to maintain on-site performance for a key account.

You will manage client issues, communicate with contacts, and build relationships to enhance security services. Responsibilities include updating databases, reviewing compliance, billing, data analysis, and preparing detailed reports, as well as guiding customers through projects.