Security Account Manager — Client Success & Security Strategy

GardaWorld Security Services U.S.; Columbus (OH); On-site; USD 61,000 - 83,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with employer matching

PTO

Paid holidays

Disability coverage

Life insurance

Job summary

GardaWorld Security Services U.S. is seeking a Security Account Manager in Columbus, Ohio.

You will be responsible for managing on-site security services for a key account, handling client issues, and building strong relationships to improve the client’s security program. The role involves updating databases, reviewing compliance, managing billing, analyzing data, and delivering presentations to guide customers through projects and onboarding, with a focus on achieving contracted KPIs and

Qualifications

• Authorized to work in the United States.
• 5+ years of experience in security operations leadership.
• Valid Driver's license.
• Working knowledge of Microsoft Office.

Responsibilities

• Handle client issues and emergencies and communicate with key contacts.
• Build and maintain relationships with principal accounts and GardaWorld branches.
• Update business databases, review compliance, and manage billing.
• Analyze data and prepare internal reports and client communications.

Skills

Leadership

Communication

Relationship building

Project management

Problem solving

Financial planning

CRM software

Tools

Microsoft Office

CRM software

Job description

GardaWorld Security Services U.S. is seeking a Security Account Manager in Columbus, Ohio.

You will be responsible for managing on-site security services for a key account, handling client issues, and building strong relationships to improve the client’s security program. The role involves updating databases, reviewing compliance, managing billing, analyzing data, and delivering presentations to guide customers through projects and onboarding, with a focus on achieving contracted KPIs and