Security Account Manager: Client Relations & Ops Lead

PalAmerican; Tukwila (WA); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Paid Time Off

Health, Dental, Vision, and Life Insur

Job summary

PalAmerican Security in Tukwila, WA is seeking an Account Manager to oversee daily security operations, lead a team of security officers and supervisors, and maintain strong client relationships while delivering high-quality security services.

You will coordinate essential support services, manage client site operations, and ensure contract compliance and reporting while addressing security incidents and coaching staff for superior service.

Qualifications

• Associate’s or Four-year degree in Criminal Justice, Business Administration, or related field.
• At least 8 years of business management/supervisory experience.
• Strong ability to develop customer relationships and manage multiple priorities.
• Outstanding interpersonal and communication skills.

Responsibilities

• Oversee daily security operations at the assigned client site.
• Lead and support a team of security officers and supervisors.
• Establish and maintain positive relationships with clients and team members.
• Coordinate support services to manage the client site efficiently.
• Ensure contract compliance and required reporting.
• Handle escalated security issues and emergency situations.
• Communicate staffing needs and develop staff through coaching and training.
• Manage equipment, supplies, and vehicles at the account(s).

Skills

Customer relationship management

Prioritization

Interpersonal communication

Education

Associate’s or four-year degree in Criminal Justice or related field

Job description

PalAmerican Security in Tukwila, WA is seeking an Account Manager to oversee daily security operations, lead a team of security officers and supervisors, and maintain strong client relationships while delivering high-quality security services.

You will coordinate essential support services, manage client site operations, and ensure contract compliance and reporting while addressing security incidents and coaching staff for superior service.