Account Manager

PalAmerican; Tukwila (WA); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Paid Time Off

Health, Dental, Vision, and Life Insur

Job summary

PalAmerican Security in Tukwila, WA is seeking an Account Manager to oversee daily security operations, lead a team of security officers and supervisors, and maintain strong client relationships while delivering high-quality security services.

You will coordinate essential support services, manage client site operations, and ensure contract compliance and reporting while addressing security incidents and coaching staff for superior service.

Qualifications

• Associate’s or Four-year degree in Criminal Justice, Business Administration, or related field.
• At least 8 years of business management/supervisory experience.
• Strong ability to develop customer relationships and manage multiple priorities.
• Outstanding interpersonal and communication skills.

Responsibilities

• Oversee daily security operations at the assigned client site.
• Lead and support a team of security officers and supervisors.
• Establish and maintain positive relationships with clients and team members.
• Coordinate support services to manage the client site efficiently.
• Ensure contract compliance and required reporting.
• Handle escalated security issues and emergency situations.
• Communicate staffing needs and develop staff through coaching and training.
• Manage equipment, supplies, and vehicles at the account(s).

Skills

Customer relationship management

Prioritization

Interpersonal communication

Education

Associate’s or four-year degree in Criminal Justice or related field

Job description

PalAmerican Security - Account Manager

Are you a highly skilled and motivated individual looking to oversee daily operations? Do you thrive in building strong relationships with clients and employees while ensuring top-notch security services? If yes, then this role is perfect for you!

Join PalAmerican Security as an Account Manager. In this role, you will lead a team of security officers and supervisors, ensuring high-quality security services are provided to safeguard people and property. You will coordinate essential support services, maintain positive client relationships, and meet financial and operational objectives while delivering exceptional customer service.

Essential Functions

• Oversee daily security operations at the assigned client site.
• Lead and support a team of security officers and supervisors.
• Establish and maintain positive relationships with clients and team members.
• Coordinate support services to manage the client site efficiently.

Additional Responsibilities

• Ensure contract compliance and required reporting.
• Handle escalated security issues and emergency situations.
• Communicate staffing needs and develop staff through coaching and training.
• Manage equipment, supplies, and vehicles at the account(s).

Qualifications

• Associate’s or Four-year degree in Criminal Justice, Business Administration, or related field.
• At least 8 years of business management/supervisory experience.
• Ability to develop customer relationships and manage multiple priorities.
• Outstanding interpersonal and communication skills.

Benefits

• Paid Time Off
• Health, Dental, Vision, and Life Insurance
• Mileage Reimbursement

Location: WA - Tukwila

THE PALAMERICAN DIFFERENCE

With our depth of knowledge, our focus on innovation and our never-ending desire for self-improvement, PalAmerican is your best choice when looking for a dedicated security partner committed to exceeding your highest expectations.

SECURITY SERVICES FROM THE INDUSTRY'S TOP EXPERTS

Our mission is to provide our clients with the finest security services and products that enable them to run their operations with minimal effort, backed up with a strong commitment to our people. PalAmerican seeks to create and maintain an environment where every employee is rewarded according to their contribution and well supported by our company training.