Security Account Lead - Assistant Manager

Government Business Development Manager; Ontario (CA); On-site; USD 61,000 - 83,000; Full time

Job summary

Allied Universal is seeking an Assistant Account Manager at our Ontario, CA location. This role supports the Account Manager in supervising, training, and coordinating security operations at the post, ensuring adherence to client instructions and post orders.

The onboarding includes a week-long management program and ongoing supervision of Security Professionals, with opportunities to interview and train new staff, maintain reports, and respond to incidents while building strong client

Qualifications

• Minimum high school diploma or equivalent.
• 3–5 years of professional-level experience; security industry, law enforcement or military preferred.
• Valid state Guard License; background check and drug/alcohol test; license must be kept active.
• Valid Driver’s License with clean driving record and required insurance.
• Strong customer service orientation and ability to de-escalate situations.
• Professional with independent judgement and discretion.
• Ability to train and coach others; enforce post orders and policies.
• Excellent verbal and written communication; interact at all levels.
• Available to work outside normal shift; 24/7 on-call capability.

Responsibilities

• Coordinate technical and managerial aspects of the security contract at the location.
• Supervise, motivate, coach and train Security Professionals; evaluate performance.
• Maintain Post Order manuals and update post/training information.
• Assist with interviews and on-the-job training for new staff.
• Oversee reports, logs and pass downs; manage communications to Security Professionals.
• Supervise sub-units like fire control, command center, loading docks as applicable.
• Respond to incidents with proper reporting and notifications.
• Address personnel issues; escalate to Account Manager or HR.
• Recommend counseling or disciplinary actions per policy.
• Respond to client/site emergencies; maintain client relationships.
• May perform Security Professional duties up to 50% of time.

Skills

Customer service

Communication

Supervision

Training

On-call / 24-7 availability

Education

High school diploma or equivalent

College education or business classes

Tools

Microsoft Office

Email

Job description

Allied Universal is seeking an Assistant Account Manager at our Ontario, CA location. This role supports the Account Manager in supervising, training, and coordinating security operations at the post, ensuring adherence to client instructions and post orders.

The onboarding includes a week-long management program and ongoing supervision of Security Professionals, with opportunities to interview and train new staff, maintain reports, and respond to incidents while building strong client