Security Operations Lead — Assistant Account Manager

Allied Universal; Miami (FL); On-site; USD 41,000 - 50,000; Full time

Benefits offered by this job

Medical benefits

Paid holidays

Retirement plan

Job summary

Allied Universal is hiring an Assistant Account Manager to support the Account Manager in supervising and coordinating security operations at the assigned post. The role includes training staff, reviewing performance, and ensuring post orders and client instructions are followed.

The position emphasizes leadership, effective communication, and adherence to procedures, with a comprehensive onboarding course provided.

Qualifications

• High school diploma or equivalent is required.
• 3–5 years of professional-level experience in security is required.
• Valid state Guard License or in process to obtain one.
• Clean driving record and valid driver’s license where applicable.
• Ability to write clear, concise reports and maintain documentation.

Responsibilities

• Assist Account Manager with coordinating all aspects of the security contract at the site.
• Supervise, motivate, coach, and train security staff on shift.
• Evaluate work performance and make staffing recommendations.
• Maintain Post Order manuals and training materials; keep site clean and organized.
• Assist with interviews and onboarding for new employees; conduct on-the-job training.
• Oversee reports, logs, pass downs; distribute information to security staff.

Skills

Communication skills

Report writing

Coaching and training

Customer service orientation

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Allied Universal is hiring an Assistant Account Manager to support the Account Manager in supervising and coordinating security operations at the assigned post. The role includes training staff, reviewing performance, and ensuring post orders and client instructions are followed.

The position emphasizes leadership, effective communication, and adherence to procedures, with a comprehensive onboarding course provided.