Security Access Provisioning Analyst – Tech Operations

Experis; Chandler (AZ); On-site; USD 65,000 - 90,000; Full time

Job summary

Wells Fargo is seeking a Technology Operations Analyst 3 to join its Security team in Chandler, AZ. The role focuses on provisioning access for several Lines of Business, collaborating with DBAs and application teams to set appropriate privileges, and managing user accounts across diverse database platforms.

Ideal candidates will have 2+ years of experience, strong troubleshooting abilities, and familiarity with ticketing tools.

Qualifications

• 2+ years of experience provisioning access on relevant database platforms.
• Experience with ticketing systems such as ServiceNow, Remedy, or similar tools.
• Strong troubleshooting skills and technical problem-solving abilities.
• Proficiency in MS Excel is highly desirable.

Responsibilities

• Provision access to end users for multiple Lines of Business within Wells Fargo.
• Collaborate closely with Database Administrators and Application teams to determine appropriate access levels.
• Manage user accounts by creating, deleting, and granting privileges on Oracle, SQL, Teradata, PostgreSQL, Yugabyte, or DB2.
• Utilize ticketing systems like ServiceNow, ART, Remedy, Pac2000, or similar to track and resolve access requests.
• Troubleshoot technical issues efficiently while maintaining a customer-focused approach.

Skills

Problem solving

Communication

Adaptability

Tools

ServiceNow

Remedy

ART

Pac2000

MS Excel

Job description

Wells Fargo is seeking a Technology Operations Analyst 3 to join its Security team in Chandler, AZ. The role focuses on provisioning access for several Lines of Business, collaborating with DBAs and application teams to set appropriate privileges, and managing user accounts across diverse database platforms.

Ideal candidates will have 2+ years of experience, strong troubleshooting abilities, and familiarity with ticketing tools.