Tech Ops Analyst III — Access & Security (Hybrid)

Kelly Services; Irving (TX); Hybrid; USD 79,000 - 90,000; Full time

Benefits offered by this job

Competitive benefits

Job summary

Motion Recruitment Partners is seeking a Technology Operations Analyst for a hybrid role across Irving, TX, with opportunities in Chandler, AZ, Charlotte, NC or Columbus, OH. The position is a long-term contract (12 months+) that includes a competitive benefit package and W2 employment.

The candidate will provision access, troubleshoot technical issues, and collaborate with DBA and application teams in a fast-paced environment, with on-call rotations as needed.

Qualifications

• 4+ years of Technology Operations experience, or equivalent demonstrated through one or a combination of: work, training, military, education.
• At least 2+ years’ experience provisioning access on Oracle, SQL, Teradata, PostgreSQL, Yugabyte or DB2.
• Ticketing system experience (Service Now, ART, Remedy, Pac2000, or other) in a customer service focused environment.
• Demonstrated experience troubleshooting technical issues.
• Fast learner, adaptable in a fast-paced, dynamic environment.
• May participate in on-call rotations and requires use of personal cell phone.

Responsibilities

• Consult on or participate in moderately complex initiatives within Technology Operations and contribute to large-scale planning.
• Review and analyze Technology Operations challenges requiring in-depth evaluation of factors.
• Contribute to resolution of moderately complex issues and ensure deliverables comply with policies and requirements.
• Collaborate with client personnel in Technology Operations.
• Provision access to end users for various Lines of Business.
• Work closely with Database Administrators and Application groups to determine access levels.
• Reside in the Security teams.

Skills

Technology Operations

Access provisioning

Ticketing systems

Troubleshooting

Adaptability

On-call rotations

Tools

Oracle

SQL

Teradata

PostgreSQL

Yugabyte

DB2

Job description

Motion Recruitment Partners is seeking a Technology Operations Analyst for a hybrid role across Irving, TX, with opportunities in Chandler, AZ, Charlotte, NC or Columbus, OH. The position is a long-term contract (12 months+) that includes a competitive benefit package and W2 employment.

The candidate will provision access, troubleshoot technical issues, and collaborate with DBA and application teams in a fast-paced environment, with on-call rotations as needed.