Secure Cloud Ops Administrator - Azure & SOC

Piper Companies; Reston (VA); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Full benefits

Job summary

Zachary Piper Solutions is seeking a Cloud Support Administrator to join a Secure Operations Center (SOC) team providing 24x7x365 support for Azure core and Office365 platforms. Onsite in Reston, VA, the role requires TS/SCI with FSP clearance and a background in secure infrastructure.

The position offers 70k–100k USD salary and full benefits, with responsibilities spanning deployment monitoring, script execution, incident restoration, and documentation in a classified environment.

Qualifications

• Active TS/SCI with FSP clearance is required.
• 2 years of operations experience providing application infrastructure support.
• 1 year of system administration experience (Windows/Linux).
• Experience working with PowerShell is required.
• Azure experience is required.
• Comfortable with shift work in a 24/7 environment.
• Excellent customer service and communication skills.
• Strong written and verbal English communication skills.
• Adaptability to fast-paced environments with shifting priorities.

Responsibilities

• Monitor deployment flows and escalate issues to deployment teams.
• Run documented deployment scripts and procedures with precision.
• Coordinate and support outage restoration actions within SLAs.
• Document investigative and restorative actions for audits and root cause analysis.
• Collaborate with feature teams to identify fixes and recovery levers.
• Troubleshoot and debug service outages and customer-impacting issues.
• Update SOPs and technical training documentation as needed.
• Support secure work area operations, including hardware deployments and equipment troubleshooting.
• Provide physical escort for maintenance and other services.
• Assist with user account provisioning, certificate issuance, and troubleshooting.

Skills

Powershell

Azure

Customer service

English communication

24/7 shift work

Education

Windows/Linux system administration

Job description

Zachary Piper Solutions is seeking a Cloud Support Administrator to join a Secure Operations Center (SOC) team providing 24x7x365 support for Azure core and Office365 platforms. Onsite in Reston, VA, the role requires TS/SCI with FSP clearance and a background in secure infrastructure.

The position offers 70k–100k USD salary and full benefits, with responsibilities spanning deployment monitoring, script execution, incident restoration, and documentation in a classified environment.