TS/SCI Azure & Office365 TechOps Admin

Piper Companies; Atlanta (GA); On-site; USD 78,000 - 130,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off (PTO)

401(k)

Job summary

Zachary Piper Solutions is seeking a TechOps Administrator I for our Atlanta, GA office. You will join the Secure Operations Centers team to provide end-to-end operational support for the Azure core and Office365 platform, contributing to around-the-clock services.

Responsibilities include monitoring deployment flow, executing scripts, coordinating restorations, and documenting actions for audits. A TS/SCI clearance with FS poly is required, along with strong customer service and communication

Qualifications

• Active TS/SCI clearance with FS poly is required.
• Bachelor's degree or equivalent IT experience.
• Able to work in a fast-paced, deadline-driven environment with outages.

Responsibilities

• Monitor deployment flow and report status; escalate when issues arise.
• Identify fixes with feature teams to improve volume drivers.
• Execute deployment scripts and procedures as documented.
• Coordinate restoration actions with other teams and adhere to SLAs.
• Document investigations and restorations for audit and RCA purposes.
• Drive recovery levers with feature teams to mitigate outages.
• Update SOPs and technical guides as needed.
• Assist in secure work area operations, including hardware setups and troubleshooting.

Skills

TS/SCI clearance

Customer service

Outage management

English communication

Education

Bachelor's degree or equivalent IT experience

Tools

Azure

Office365

Job description

Zachary Piper Solutions is seeking a TechOps Administrator I for our Atlanta, GA office. You will join the Secure Operations Centers team to provide end-to-end operational support for the Azure core and Office365 platform, contributing to around-the-clock services.

Responsibilities include monitoring deployment flow, executing scripts, coordinating restorations, and documenting actions for audits. A TS/SCI clearance with FS poly is required, along with strong customer service and communication