Secretary - Therapy DM Admin - FT Days

Sky Lakes Medical Center; Klamath Falls (OR); On-site; USD 22,000 - 33,000; Full time

Job summary

Sky Lakes Medical Center is seeking a detail-oriented Administrative Assistant to support patient scheduling, data entry, and front desk operations. The role requires accuracy, strong spelling, and effective telephone communication.

You will work independently or with colleagues to prioritize tasks and ensure precise records. Ideal candidates have 1 year of secretarial experience and familiarity with medical terminology or terminology basics.

Qualifications

• Must type 70+ words per minute with high accuracy.
• Experience typing, data entry and word processing.
• Excellent spelling and problem-solving abilities.

Responsibilities

• Schedules outpatient appointments with scheduling tools and per department protocol.
• Obtains and verifies insurance and billing information; processes for all insurance types; gather missing details.
• Maintains >95% accuracy.
• Provides phone reception using excellent service techniques.
• Creates, manages and scans chart notes to assist clinicians while complying with HIPAA.
• Registers patient accounts and audits information for accuracy and billing.
• Provides front desk reception duties, guiding situations that may escalate or require staff recognition.
• Performs all job functions timely and as part of a team.
• Supports a collaborative environment and respectful interpersonal relations.

Skills

Typing 70 wpm

Data entry

Spelling accuracy

Telephone skills

Communication

Attention to detail

Education

1 year secretarial or related fields experience

Job description

Required

Ability to type 70 wpm; Experience in data entry, computer and word processing; Excellent spelling and problem-solving skills; telephone skills: Ability to work independently and with co-workers as well as communicate effectively with patients and professionals; ability to prioritize, organize and attend to detail

Preferred

Medical terminology. 1 year secretarial or related fields experience

TYPICAL PHYSICAL/MENTAL DEMANDS

Must be able to work independently as well as with co-workers and patients. Must be able to prioritize work demands and organize time efficiently. Must be able to deal effectively with the stress of deadlines and frequent constant interruptions. Light physical demand level - be able to lift 25 pounds regularly and occasionally 50 pounds to assist in basic patient care and/or to assist with office supplies utilizing proper body mechanics. Able to stand, walk, and sit frequently. Possesses adequate reaction time to respond quickly to unexpected patient care situations. Must be able to walk/maneuver frequently in and around the building and be able to operate several different desktop devices, computer, scanner, phone etc.

ESSENTIAL JOB FUNCTIONS

• Schedules outpatient appointments with scheduling tools and per department protocol.
• Obtains and verifies insurance and billing information. Able to accurately process information for all insurance types as well as have the ability to obtain the necessary information for insurance types that are not familiar.
• Maintains >95%accuracy
• Provides phone reception utilizing excellent service excellence techniques.
• Creates, manages and scans chart notes to assist clinicians with patient care and following the regulatory requirements to maintain records; for example, HIPAA
• Registers patient accounts and audits/monitors information for accuracy and to ensure proper billing.
• Provides front desk reception duties, involving leadership when a situation has the potential to **escalate** or to receive recognition for staff.
• Performs all job functions in a timely, efficient and effective manner as part of a team
• Supports a collaborative and cooperative environment to facilitate mutual respect and effective interpersonal relations.

MARGINAL JOB FUNCTIONS

• Performs other duties as assigned.

Equal Opportunity Employer
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