Secretary, Therapy Services

Trinity Health; Minot (ND); On-site; USD 36,000 - 48,000; Full time

Job summary

Trinity Health in Minot, North Dakota is seeking a detail-oriented Secretary for Therapy Services to provide essential administrative support to outpatient therapy programs, including scheduling, registration, and documentation. You will assist with charge entry and maintain accurate billing records while delivering courteous patient service in a fast-paced environment.

The role involves coordinating with therapists and staff to ensure smooth patient flow and a patient-centered experience, with

Qualifications

• High school diploma preferred.
• 1 year of secretarial experience preferred.
• Typing and basic computer skills.
• Knowledge of word processing and spreadsheets.

Responsibilities

• Schedule patient appointments and manage registrations and check-in/check-out.
• Perform general clerical tasks: word processing, filing, copying, and document preparation; assist with payroll or statistics.
• Assist with charge entry and accurate documentation to support billing and record integrity.
• Greet patients and handle phone inquiries with professional communication to therapy staff.
• Handle basic financial transactions and maintain accurate records of related activities.
• Collaborate with therapists and department leadership to support daily workflow and special projects.

Skills

Typing

Basic computer skills

Education

High school diploma preferred

Job description

Position Summary

The Secretary, Therapy Services provides administrative and clerical support to outpatient therapy programs, including physical, occupational, and specialty rehabilitation services. This role assists with patient scheduling, registration, documentation, and charge entry to support efficient clinic operations and accurate patient flow. Serving as a primary point of contact for patients and visitors, the secretary delivers courteous, professional communication while helping staff coordinate daily activities. As part of a supportive, team-oriented therapy environment, this position contributes to a smooth, patient-centered experience by maintaining organized administrative processes and supporting therapists and departmental leadership.

Key Responsibilities

• Schedule patient appointments, complete registration processes, and manage check-in and discharge activities in accordance with departmental procedures.
• Perform administrative tasks such as word processing, filing, copying, preparing documents, and coordinating payroll or statistical reports as assigned.
• Assist with charge entry, coding support, and accurate documentation to ensure proper billing and record integrity.
• Greet patients and respond to phone inquiries, providing professional, timely communication and directing questions to the appropriate therapy staff.
• Handle basic financial transactions, including receiving payments and maintaining accurate records of related activities.
• Collaborate with therapists, therapy assistants, athletic trainers, and departmental leadership to support daily workflow and special projects.

Licenses and Certifications Required

• None

Educational Requirements

• High school graduate preferred

Experience Requirements

• 1 year of secretarial experience preferred

Special Skills Or Training Requirements

• Typing Knowledge of computer program using word processing and spreadsheets

Physical Requirements

The Secretary, Therapy Services primarily works in an office or outpatient therapy setting requiring prolonged periods of sitting, keyboard use, and telephone communication. The role may involve occasional walking, bending, or light lifting of files, supplies, or office materials. Adequate vision, hearing, and manual dexterity are necessary for accurate data entry, document preparation, and effective interaction with patients and staff.

Environmental Requirements

This position operates in a busy outpatient therapy environment with frequent patient interaction, workflow interruptions, and time-sensitive tasks. The role works in office and reception areas adjacent to therapy treatment spaces, requiring professionalism and adherence to confidentiality and information-security standards. Although exposure to clinical risks is minimal, consistent attention to safety, privacy, and department protocols is required to support effective therapy operations.