Secretary (OA)

Veterans Health Administration; Milwaukee (WI); On-site; USD 53,000 - 76,000; Full time

Job summary

Veterans Health Administration in Milwaukee is seeking a Secretary (OA) to provide administrative and secretarial support to the Associate Director, Patient Care Services (ADPCS) at the Zablocki VA Health Care system. The role includes scheduling, document preparation, calendar maintenance, and coordination of meetings and travel.

The position requires handling confidential information, coordinating with staff and external agencies, and ensuring timely completion of reports and records.

Qualifications

• There is no educational substitution at this grade level.
• Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment.
• If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.

Responsibilities

• Receives, screens, schedules, refers and contacts members of the agency/general public/government agencies.
• Responds to administrative problems brought to the attention of the Associate Director, Patient Care Services (ADPCS) by staff or management officials outside the agency.
• Maintains the calendar for the ADPCS, prioritizes appointments and engagements.
• Composes letters and reports, reviews correspondence for accuracy and completeness; edits as necessary.
• Expedites project management and coordination; tracks suspense items and ensures timely submission of reports.
• Establishes and maintains ADPCS files; schedules appointments, coordinates meetings and conferences; transcribes conference calls.

Job description

• Department: Department of Veterans Affairs

This position serves as Secretary to the Associate Director, Patient Care Service (ADPCS) at the Zablocki VA Health Care system. Performs administrative and secretarial functions in support of the ADPCS and his/her staff by performing general office work auxiliary to the work of the organization.

Key Responsibilities

• Receives, screens, schedules, refers and contacts members of the agency/general public/government agencies.
• Responds to administrative problems brought to the attention of the Associate Director, Patient Care Services (ADPCS) by members of the staff or management officials outside the agency.
• Identifies priorities and handles commitments accordingly.
• Maintains the calendar for the ADPCS, prioritizes appointments, conferences, speaking engagements, etc.
• Composes letter and reports, reviews correspondence for accuracy and completeness and edits as necessary.
• Responds to administrative problems.
• Responsible for expediting project management and coordination.
• Tracks suspense items and ensure timeliness of submission/reports.
• Responsible for the establishment and maintenance of ADPCS files.
• Schedules appointments, coordinates meetings, and/or schedules conferences.
• Transcribes conference calls.
• Creates, processes and maintains attendance and leave records.
• Performs duties related to purchase obligated for designated Fund Control Points.
• Other related duties.
• Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met.

Selection at a lower grade level does not guarantee promotion to the full performance level. Work Schedule: 8 hour shifts, during normal business hours Compressed/Flexible: not available Telework: This position is not authorized for telework. Virtual: This is not a virtual position. Position Description/PD#: Secretary (OA)/PD101790 and PD10179O Relocation/Recruitment Incentives: Not authorized

Requirements & Education

There is no educational substitution at this grade level. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/.

If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Which agency is hiring for this position?

This position is with Veterans Health Administration, Department of Veterans Affairs.

What is the salary for this position?

The posted pay range is $52770 – $75970/yr.

What security clearance is required?

This position requires a Confidential security clearance.

What is the application deadline?

Applications close on 2026-10-14.

Who is eligible to apply?

This position is open under the 'Fed Internal Search' hiring path.

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Source: USAJOBS.gov — U.S. Federal Government · Retrieved 2026-10-10 · Not affiliated with or endorsed by OPM or USAJOBS.gov