Secret-Cleared Tech Service Specialist (Contractor)

Datrose; Scottsdale (AZ); On-site; USD 39,000 - 48,000; Full time

Job summary

Datrose in Scottsdale, AZ is seeking an Advanced Technical Service Associate for an 18-month contract supporting Defense-Aerospace clients. The role is contractor-based, offering up to $35/hr on a W2 with no benefits, and requires a SECRET clearance at hire.

You will provide technical support to field engineers and product teams, diagnose and troubleshoot complex systems, report issues to design and software engineering, and assist in customer installations and training.

Qualifications

• Associate's degree or equivalent plus 3 years of relevant experience.
• Secret clearance required at time of hire.
• Windows environment troubleshooting and security-focused tasks.

Responsibilities

• Provide technical support to field engineers and product teams.
• Diagnose, troubleshoot, repair and debug complex systems.
• Report design/reliability/maintenance issues to engineering.
• Assist with customer installation and training.
• Interact with customers on highly technical systems.

Skills

Security+

IA Certification

Network Management

SQL Server

Software Administration

Troubleshooting

Root Cause Analysis

Customer Service

CA Spectrum One Click

Oracle CRM

Microsoft Terminal Server

HBSS

Anti-Virus

Network Monitoring

Asset Management

Active Directory

Education

Associate degree or equivalent

Tools

CA Spectrum One Click

Oracle CRM

Microsoft Active Directory

Job description

Datrose in Scottsdale, AZ is seeking an Advanced Technical Service Associate for an 18-month contract supporting Defense-Aerospace clients. The role is contractor-based, offering up to $35/hr on a W2 with no benefits, and requires a SECRET clearance at hire.

You will provide technical support to field engineers and product teams, diagnose and troubleshoot complex systems, report issues to design and software engineering, and assist in customer installations and training.