Secret-Cleared IT Support Specialist (Windows/AD)

T3W Business Solutions, Inc.; San Diego (CA); On-site; USD 60,000 - 80,000; Full time

Job summary

A Woman-Owned Small Business located in San Diego is seeking a Computer User Support Specialist. This role involves providing Tier 1 and Tier 2 technical support to users, troubleshooting IT issues, and ensuring workstation stability. Candidates should have a degree in Information Technology, experience in IT support, and must hold an active Secret Clearance. This is a unique opportunity to engage with diverse technologies in a supportive team environment.

Qualifications

• 3+ years of IT support experience in enterprise environments.
• DoD 8570 IAT Level I certification (A+ CE or equivalent) preferred.
• Must possess an active Secret Clearance.

Responsibilities

• Provide Tier 1 and Tier 2 user support for software and hardware issues.
• Troubleshoot and resolve network, application, and system access problems.
• Install and configure hardware, printers, and authorized software.
• Support account management, password resets, and permissions.

Skills

IT support

Troubleshooting

Network issues resolution

Active Directory

Windows 10/11

Microsoft 365

Education

Bachelor’s degree in Information Technology

Job description

A Woman-Owned Small Business located in San Diego is seeking a Computer User Support Specialist. This role involves providing Tier 1 and Tier 2 technical support to users, troubleshooting IT issues, and ensuring workstation stability. Candidates should have a degree in Information Technology, experience in IT support, and must hold an active Secret Clearance. This is a unique opportunity to engage with diverse technologies in a supportive team environment.