Tier 1–3 DoD IT Support Pro (TS/SCI Eligible)

Saalex Corp.

San Diego (CA)

On-site

USD 45,000 - 85,000

Full time

14 days+

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Benefits offered by this job

Health Care Plan (Medical, Dental & Vision)

Retirement Plan (401k, IRA)

Life Insurance (Basic, Voluntary & AD&D)

Paid Time Off (Vacation, Sick & Public Holidays)

Short Term & Long Term Disability

Training & Development

Wellness Resources

Stock Option Plan

Job summary

A leading technology services company is seeking a Technical Support Specialist for their San Diego location. This role involves providing tiered technical support for users, system maintenance, and ensuring IT service reliability. Candidates should have 3-5 years of experience in technical support, an IT-related degree, and familiarity with Windows/Linux environments. Excellent benefits including health care and retirement plans are offered.

Qualifications

3-5 years of experience in technical support, help desk, or IT support roles.
Experience supporting Windows and/or Linux operating systems.
Relevant certifications (e.g., CompTIA A+, Network+, Security+).

Responsibilities

Provide Tier 1–3 technical support for hardware, software, and network-related issues.
Troubleshoot and resolve user incidents and service requests.
Install, configure, and maintain workstations, laptops, and standard software applications.