Second-Shift Store Leader — Guest Experience & Team Growth

Turkey Hill Minit Markets Inc.; Manheim (PA); Presencial; USD 42.000 - 52.000; Jornada completa

Descripción de la vacante

Turkey Hill Minit Markets in Manheim, PA is seeking a high-energy Assistant Manager to support the Store Manager and lead a team in delivering an exceptional guest shopping experience. You'll coach guest service behaviors, assist with training, scheduling, and maintaining store appearance, safety, and product availability while working nights, weekends, and holidays on a 40-hour full-time schedule.

The role requires strong communication, teamwork, and a willingness to uphold company values and

Formación

• Minimum Education: High School or GED.
• Minimum Experience: 1 year retail or food experience - must complete Assistant Manager Training program before assigned in this role
• Preferred Experience: 1-2 year in retail, guest service or restaurant, in a leadership role
• Preferred Licenses/Certifications and Skills: ServSafe /Food Safety certification a plus but not mandatory

Responsabilidades

• Manages the store team’s Guest Service behaviors, providing coaching to ensure that they are greeting all guests in a friendly manner to make them feel welcomed, appreciated, and always "make it right" for our guests.
• While covering the location, will support the Store manager in building and developing a strong team with effective training, scheduling, coaching, and supporting a working environment that promotes engagement and living the Company values
• Partner with Store Manager to achieve operational excellence, and hit financial objectives on store promotions, sales objectives, controls etc.
• Assist with achieving overall appearance and cleanliness of the store (inside and out) ensuring that the coffee station is clean and stocked; the food service area is spotless and the bathrooms are sparkling clean, delegating and directing team to maintain condition levels up to Company's standard.
• Assist with quality control, merchandising, safety programs and other guidelines in place for successful food service operation. Monitor product levels on the sales floor, including coolers and freezers, rotating stock and keeping product levels full so that we have what our guests desire and achieve the Company goal of 100% in-stock at all times.
• Perform other duties as assigned at the discretion of the Store Manager or Person in Charge in SM's absence.
• Must be able to perform the essential functions of this position with or without reasonable accommodations.

Conocimientos

Guest service

Coaching

Team leadership

Communication

Computer skills

Educación

High School diploma or GED

Descripción del empleo

Turkey Hill Minit Markets in Manheim, PA is seeking a high-energy Assistant Manager to support the Store Manager and lead a team in delivering an exceptional guest shopping experience. You'll coach guest service behaviors, assist with training, scheduling, and maintaining store appearance, safety, and product availability while working nights, weekends, and holidays on a 40-hour full-time schedule.

The role requires strong communication, teamwork, and a willingness to uphold company values and